Committed to connecting the world

ICTs for a Sustainable World #ICT4SDG

Persons with Disabilities

​​​​​​​​​​​​​​One billion people worldwide live with some form of disability and can only use accessible information and communication technologies (ICTs).  This means that if someone cannot see a typical screen they need a way to understand what is on it, such as text-to-speech functionality.  If a user cannot hear information, they need a way to get that information, such as captioning on television or speech-to-text they can read on a mobile phone.  Likewise, if someone cannot input a command on an ICT device with their hand, they need alternative ways to do this.

ITU members, including policy makers, regulators and service providers have an important role to play to ensure that ICTs in their countries are accessible for persons with disabilities and to eliminate ICT accessibility barriers.  BDT activities are designed to assist ITU members to better understand the accessibility needs of persons with disabilities, the technical solutions that are available and the policy and regulatory solutions they can take to ensure such solutions are widely available at affordable prices.

The resources below provide a framework for ITU members to develop policies and strategies for mainstreaming digital accessibility at national, regional and international levels in line their requirements under Article 9 of the United Nations Convention on the Rights of Persons with Disabilities which defines ICT accessibility as an integral part of accessibility rights on par with transportation and the physical environment. ​






Model ICT Accessibility Policy Report

Model ICT Accessibility Policy Report







To assist governments and other stakeholders around the world address key issues in promoting ICT accessibility, ITU and the Global Initiative for Inclusive ICTs (G3ict) published the Model ICT Accessibility Policy Report.

The Model ICT Accessibility Policy Report is designed to be a tool for national policy-makers and regulators to create their own ICT accessibility policy frameworks.

Available in Arabic,ChineseEnglishFrench​, RussianSpanishe-book version
Accessibility of PDF report checked and edited by BarrierBreak  


Internet for @ll

Picture internet for @all training programme implemented in Costa Rica 



The National Capacity Building Program on Web Accessibility "Internet for @ll" includes a political buy-in session at the national level and two face-to face train the trainers courses on "Accessible Digital Content and Remediation" and "Designing and Developing Accessible Websites". The training program resources are available in English, French, Spanish and Arabic.