Committed to connecting the world

Question 24

Human factors related issues for improvement of the quality of life through international telecommunications

(Continuation of Question 4/2)

Motivation
The studies in this Question should lead to the better understanding of human factors that will accommodate persons with specific needs including but not limited to older persons, children, indigenous people, persons with illiteracy, non-native speakers to have greater usability of telecommunication/ICT products and services.

The acquisition and application of the required knowledge and relevant tools should enable all persons to benefit from developments in telecommunication/ICT and ensure that no new barriers to usability are created. Such studies are also needed to reduce the cultural and linguistic barriers associated with the increasing amount of travel and cross-border movement.

The Question is also responsible for the maintenance and enhancements of those Recommendations and Supplements in the E and F series that are related to human factors; see list under Tasks, below.

The following factor is important: Q24/16 works with JCA-AHF and with Q26/16.

Question
Taking into consideration the motivation, study items to be considered include, but are not limited to:
Tasks
Tasks include, but are not limited to: An up-to-date status of work under this Question is contained in the SG16 work programme
(http://itu.int/ITU-T/workprog/wp_search.aspx?sp=16&q=24/16).

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