08:30 - 09:00
| Registration |
| 09:00 - 09:45 | Opening Session
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Sacha POLVERINI, Chairman ITU-T Focus Group Digital Financial Services
- Reinhard SCHOLL, Deputy Director, TSB, ITU [ Biography ]
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Alfred HANNIG, Executive Director, Alliance for Financial Inclusion [ Biography | Presentation ]
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| 09:45 - 11:00 | Session 1: Biometric Identity as an Enabler of More Rapid Financial Inclusion
The session will explore how the use of biometric identities linked with transaction/payment accounts can be an enabler to boost financial inclusion.
Moderator: Hemant BAIJAL, MasterCard [ Biography ]
Speakers:
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| 11:00 - 11:20 | Coffee Break |
| 11:20 - 13:00 | Session 2: Deep Dive on Merchant Payments
This session will focus on the role of merchant services in expanding the digital financial ecosystem and increasing its usage.
Moderator: Carol BENSON, Glenbrook Partners [ Biography ]
Speakers: - "Digital Payments for Growth: Providing A Reason To Accept Digital Payments": Quang NGUYEN, Kopo Kopo [ Biography | Presentation ]
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"Merchant Payments, Challenges and Opportunities": Ronald WEBB, Equity Bank [ Biography | Abstract | Presentation ]
- "A Partnership to Support Financial Inclusion Through Expanded Payments Acceptance Networks - Merchant and consumer research insights from India": Paul NELSON, USAID [ Presentation ] (Remote Presentation)
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| 13:00 - 14:00 |
Lunch Break |
| 14:00 - 15:15 |
Session 3: Consumer Protection Framework for Digital Financial Services
Building trust and confidence in digital financial services are key to scaling up the usage. The discussion will focus on protecting consumers from fraud, including through increased financial literacy and providing adequate redress mechanisms for consumers. The situation in different countries will be examined during the discussion
Moderator: Kate MCKEE, CGAP
Speakers:
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"DFS & Financial Citizenship – Overview of Brazilian Experience": Marusa FREIRE, Central Bank Brazil [ Biography | Abstract | Presentation ]
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"Digital Financial Services – Fraud Risks and Mitigatory Controls": Mercy BUKU, AML/CFT Specialist, CGAP [ Biography | Abstract ]
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Ghiyazuddin Ali MOHAMMAD, MicroSave, Indonesia [ Biography ]
- Siegfried ZOTTEL, Senior Financial Sector Specialist, World Bank
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| 15:15 - 15:30 |
Coffee Break |
|
15:30 - 16:45 |
Session 4: Competition in Digital Financial Services
The objective of this session is to discuss the main issues that are hampering competition in digital financial services markets and what kind of interventions are needed which will foster equitable competition and market growth.
Moderator: Kathleen RICE, Rice Attorneys [ Biography ]
Speakers:
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"Obstacles to competition in DFS: The role of antitrust and regulation": Juan DELGADO, Director, Global Economics Group [ Biography | Presentation ]
- "Competition in Digital Financial Services in Bangladesh": Mohammad Naushad Ali CHOWDHURY, Executive Director, Bangladesh Bank [ Biography | Abstract | Presentation ]
- "DFS: Competition Concerns in Sub Saharan Markets": Abdul MUSOKE, Uganda Communications Commission [ Biography | Abstract | Presentation ]
- "MIF – Competition and regulation in light of recent developments": Maria Chiara MALAGUTI, Catholic University of Rome [ Biography | Presentation ]
- "Competition in Mobile Financial Services in Bangladesh": Sheikh Monirul ISLAM, bKash [ Biography | Presentation ]
- Ariadne PLAITAKIS, General Counsel, Mondato LLC [ Biography ]
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16:45 - 18:00 |
Session 5: Interoperability of Digital Financial Services: How to Make this Vision a Reality?
Interoperability enables users to make electronic payment transactions with any other user in a convenient, affordable, fast, seamless and secure way – via a single transaction account. This session will explore the impediments and critical success factors to achieve interoperability in digital financial services in general and digital payments in specific, on a domestic, regional and global level.
Moderator: Manfred SCHUCK, Corporate Secretary, International Payments Framework Association [ Biography ]
Speakers:
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"Interoperability of Digital Financial Services: The Philippine Approach": Raymond ESTIOKO, Deputy Director, Supervision and Examination Sector, Bangko Sentral ng Pilipinas [ Biography | Presentation ]
- "Digital Financial Inclusion in Pakistan – Achievements & Challenges": Syed Sohail JAVAAD, Additional Director, Payment
Systems Department, State Bank of Pakistan [ Biography | Presentation ] -
"Jordon Experience": Ghassan N. Abu SHIHAB, Asst. Executive Manager, Payment Systems Oversight (Payments Systems &
Domestic Banking Operations Dept.) Central Bank of Jordan [ Biography | Abstract ] - "Modelo Perú: Interoperable by Design": Carolina TRIVELLI, Modelo Peru [ Biography | Presentation ] (Remote Presentation)
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18:00 - 18:15 | Closing Session - Sacha POLVERINI, Chairman ITU-T Focus Group Digital Financial Services
- Rodger VOORHIES, Director, Financial Services for the Poor, Bill $ Melinda Gates Foundations [ Biography ]
- Reinhard SCHOLL, Deputy Director, TSB, ITU [ Biography ]
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