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General Secretariat of ITU

Office of the Secretary-General

Strategic Planning and Membership

Human Resources Management Department

Financial Resources Management Department

ITU TELECOM Secretariat

Conferences and Publications

General Secretariat of ITU

The mission of the General Secretariat is to provide high-quality and efficient services to the membership of the Union. The General Secretariat manages the administrative and financial aspects of the Union’s activities, including the provision of conference services, planning and organization of major meetings, information services, security, strategic planning, and corporate functions such as: communications, legal advice, finance, personnel, procurement, internal audit, etc.

The key objectives of the General Secretariat of ITU are:

Information to membership on activities and financial status
Effective management of the Union
Intersectoral coordination of activities
International cooperation and agreements
Information exchange and ITU promotion

Departments of the General Secretariat

Office of the Secretary-General (OSG)

The Secretary-General is responsible for the overall management of the Union and acts as its legal representative. He coordinates all administrative aspects of the Union’s activities to ensure the most effective and economic use of its resources. The Deputy-Secretary-General assists the Secretary-General in the performance of his duties and performs other specific tasks entrusted to him by the Secretary-General.

Strategic Planning and Membership (SPM)

The Strategic Planning and Membership department anticipates and analyzes strategic challenges and their implications for the Union in the fast evolving telecommunications/ICT environment and develops forward-looking strategic proposals for the ITU management team with a view to ensuring that the organization meets the objectives assigned by the membership.

Human Resources Management Department

Financial Resources Managament Department (FRMD)

The Financial Resources Management Department (FRMD) leads, oversees and advises the governing bodies on the conceptualization and implementation of policies, strategies, plans, projects and approaches for the administration and delivery of finance, budget, accounts and procurement support services provided at ITU.

ITU TELECOM Secretariat

The TELECOM Secretariat is responsible for most aspects of the planning and delivery of ITU TELECOM events, which provide a global ICT community platform for stakeholders from across the telecommunications/ICT sector to connect, collaborate and create the future ICT landscape. ITU Telecom events are unique events for the ICT community, with a firm focus on sharing knowledge, networking, high-level engagement and strategic debate.

Conferences and Publications (CP)

The mission of the Conferences and Publications Department (C&P) is to provide ITU and its constituents with the linguistic and logistical expertise necessary for the Union’s activities.

Information Services (IS)

The objective of the Information Services department is to provide information and communications
technology (infrastructure and basic services) for all ITU Sectors and departments and provide IT
support to meetings, conferences and events. The activities of the Information Services Department
are focused on strategic ICT objectives relating to the management and dissemination of
information.