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Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion

Digital tools and strategies in COVID-19 infodemic response: Case studies and discussion
Year: 2021
Persistent link: http://handle.itu.int/11.1002/pub/81b35853-en
This report brings to light some of the important aspects of dealing with health misinformation in the digital age. Digital communication channels and online platforms can serve as a highly cost-effective means of delivery and promotion for public health guidance; but they can also act as a breeding ground for rumours, conspiracy theories and misbeliefs about a novel health threat. It should therefore be the objective of policy-makers and infodemic managers to leverage Information and communication technology (ICT) in a way that empowers people so that they can access reliable and useful content, while identifying and avoiding misinformation and disinformation. The report looks at experiences of selected countries in leveraging ICTs in COVID-19 'infodemic' response, discusses available solutions, and identifies some of the key enablers for effective digital policy implementation.

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