Committed to connecting the world

PP-18 coneference

Publications on human and institutional capacity building and digital inclusion

Digital Skills Toolkit

This toolkit provides stakeholders with guidance on developing a digital skills strategy. It is intended for policymakers, along with partners in the private sector, non-governmental organizations, and academia. Its overarching aim is to facilitate the development of a comprehensive digital skills strategy at country level.

Readers will find practical information, examples, and step-by-step guides which they can use to develop their national digital skills strategy as well as policies and programmes to address specific priorities. Chapters 3-8 include tools that policymakers and stakeholders can use in developing ideas specifically for their country or context. An editable Word version of these tools is attached to the PDF version of this Toolkit which can be accessed by clicking on the paperclip attachment icon in the left navigation bar.

Available inpaper   electronic file
Capacity building in a Changing ICT Environment
2018  New!  

This annually released publication puts together scholarly articles with a focus on the human and institutional aspects of capacity building in the telecommunications/ICT sector. It covers a wide range of ICT topics that may affect people and their skills development. As the second issue in the series, the 2018 edition features contributions in an analytical, critical and conceptual approach from international experts on the subject of skills development in a digital era, with articles contributing to the ongoing discussions on how emerging technologies are transforming job markets, determining new skills sets requirements and driving the digital economy requirements for re-skilling.
Available inelectronic file
Other editions:   Edition 2017  
Model ICT accessibility policy report

Available inelectronic file
Making Television Accessible

Available inelectronic file
Making mobile phones and services accessible for persons with disabilities

Available inelectronic file