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AI for Good Global Summit
Connecting every school in Indonesia to the Internet - Policy landscape assessment
2023  New!  

This report considers the high-level policies relating to school connectivity initiatives in Indonesia. The assessment explores the gaps in ICT sector supply and education sector demand, it examines approaches to consolidate funding opportunities to secure Internet access in schools in areas overlooked by current policies and it recommends policy interventions to address these gaps.
Available inelectronic file
 
Connecting every school in Indonesia: A bespoke implementation framework
2023  New!  

This framework sets out the requirements for school connectivity, such as the policy and regulatory environment, infrastructure, sustainable financing, data and mapping, as well as the multiplier components that help optimize the utilization of school connectivity, such as digital literacy and digital skills.
Available inelectronic file
 
ITU Guidelines for national emergency telecommunication plans
2020  

The Guidelines for National Emergency Telecommunications Plan are a critical tool to assist policy makers and national regulatory authorities to develop a clear, flexible and user-friendly national emergency telecommunications plan with a multi-stakeholder approach, including national policies and procedures as well as governance framework to support and enable the continued use of reliable and resilient ICT networks, services and platforms for disaster management. The guidelines can also be used for developing tailored contingency plans for a specific emergency caused by natural hazards, epidemics or pandemics.
Available inpaper   electronic file
Other editions:   2019  
 
Guide to develop a TELECOM/ICT contingency plan for a pandemic response
2020  

This document outlines a set of actions that countries can take to prepare for, anticipate and be ready to promptly respond and ensure network continuity and service delivery for future health related emergencies. It focuses on telecommunications/ICT service delivery and business continuity in the specific context of a pandemic such as Covid-19.
Available inpaper   electronic file
 
Emergency telecommunications table-top simulation guide
2020  

Available inpaper   electronic file
 
Compendium of ITU'S Work on Emergency Telecommunications

Related links
2007   Publication Notice with Order Form

ITU improved the availability and accessibility of its documents related to Emergency Telecommunications. The most recent work by ITU's three Sectors (Radiocommunication, Standardization and Telecommunication Development) can been viewed on our Emergency Telecommunications pages. Disasters strike with increased frequency and magnitude, resulting in unprecedented loss of human life, economic disruption and damage.

This legacy publication is superseded by the above website but presents the work done by ITU up to 2007 in the field of emergency telecommunications. For up-to-date information see the Emergency Telecommunications website.

Available inCD/DVD   paper   electronic file
 
Handbook on Emergency Telecommunications
2005   Publication Notice with Order Form

This Handbook on Emergency Telecommunications is written to serve as a close companion to those involved in the noble work of providing as well as using telecommunications for disaster mitigation and relief. It simplifies and demystifies the complex technical issues that characterize the fast evolving field of telecommunications, especially in this era of convergence and emergence of next-generation networks. While designed to be simple, the Handbook is comprehensive, compact and contains useful factual information that is concise and organized for easy access, in particular by practitioners.
Available inCD/DVD   paper   electronic file
 
A Handbook on Internet Protocol (IP)-Based Networks and Related Topics and Issues
2005  

The use of Internet Protocol (IP)-based technologies is now a strategic element in the design, development and use of telecommunication networks. Consequently, there is a growing interest in the policy and regulatory issues related to the growth of IP-based networks, such as the Internet, and their convergence with other networks. The ITU project team worked diligently to provide a factual, unbiased account of how IP-based networks, including the Internet, work today, as well as some of the key policy issues associated with the proliferation of these networks and services.
Available inCD/DVD   paper   electronic file
 
Manual on Mobile Communications Development
1997   Publication Notice with Order Form

Under the Buenos Aires Action Plan, BDT developed this manual to assist developing countries in the planning and engineering of mobile communications taking into consideration all kinds of technologies worldwide with emphasis on the development of a business plan criterion.
Available inpaper   electronic file
 
ITU E-Strategies – The Essential Report on IP Telephony by the group of experts on IP telephony/ITU-D
2004  

Available inelectronic file
 
Training Development Guidelines
2001   Publication Notice with Order Form

This publication is intended primarily as a guide for course developers and adaptors in their efforts to carry out, monitor and follow up a training development project in a systematic manner. The approach used in the TDG is based on a “systems approach model” which considers each organization as a system.
Available inpaper   electronic file
 
GMPCS Reference book
1999   Publication Notice with Order Form

This first edition of the "GMPCS Reference Book" provides information on all aspects of GMPCS services, including reference materials, covering regulatory, technical, operational and commercial implications. Its specifically logical presentation aids the reader in discovering all there is to know about this new breakthrough which could be extremely beneficial to developing countries aiming at Universal Access.
Available inpaper   electronic file
 
National E-Strategies for Development - Global Status and Perspectives
2010  

Available inpaper   electronic file
Other editions:   2010  
 
Regional E-Waste Monitor for the Western Balkans
2023  New!  

The Western Balkan countries, including Albania, Bosnia and Herzegovina, Montenegro, North Macedonia, and Serbia, are witnessing a surge in E-waste, mirroring global trends. The joint ITU-UNEP-UNITAR Regional E-waste Monitor for the Western Balkans collects internationally comparable e-waste statistics in the region. This report delves into the characteristics of this increase, such as technological innovations and a growing middle class. Offering factual insights, it meticulously analyzes statistics, key stakeholders, current policies, legislation, technological practices, and societal interdependencies. The report not only highlights the challenges but provides recommendations to address the E-waste issue effectively. Notably, the region has experienced a 67% increase in E-waste generation since 2010, reaching 0.15 Mt in 2021, with a collection rate at 27%. Despite specific legislation and Extended Producer Responsibility (EPR) schemes in place, challenges persist, including incomplete EPR implementation and inadequate infrastructure. The report's six recommendations advocate for preventative measures, awareness, enhanced collection, improved treatment, safety measures, fair compensation, and increased training to foster a holistic approach across all stakeholders in the region. This report aims to guide policymakers, industries, and communities toward sustainable E-waste management practices.
Available inelectronic file
Other editions:   2021  
 
E-Services through Post Offices in Bhutan
December 2009  

Available inelectronic file
 
Readiness Assessment for establishing a National CIRT (Afghanistan, Bangladesh, bhutan, Maldives and Nepal) - December 2011
January 2012  

Available inelectronic file
 
Handbook on mainstreaming gender in digital policies
2023  

The handbook provides 1) guidance on how to take concrete actions and 2) insights to help policymakers understand how to best influence policy making processes and advocate for gender equality. Moreover, the handbook offers an initial actionable checklist for policymakers on how to set up policy actions that are gender equal.
Available inelectronic file
 
Stimulating Universal Access to Broadband in Afghanistan, Bangladesh, Bhutan, Maldives and Nepal
2010  

"This report reviews the overall context of broadband development in ABBMN countries (Afghanistan, Bangladesh, Bhutan, Maldives, and Nepal), as well as analysing some priority policy and regulatory issues for broadband deployment. The report provides concrete recommendations for policy makers and regulators. "
Available inpaper   electronic file
 
Village Phone Direct Manual Enabling microfinance institutions to bring affordable communication services to the poor
2007   Publication Notice with Order Form

With this manual, the Grameen Foundation introduces Village Phone Direct, a variation of the Village Phone programme. This manual provides a template for creating local, sustainable Village Phone Direct programmes that simultaneously bring telecommunication and information services to the rural poor, create viable new businesses for micro-entrepreneurs, and expand the customer base of telecommunication operators.
Available inpaper   electronic file
 
Guidelines for the transition from analogue to digital broadcasting
2014  

Available inelectronic file
Other editions:   2012   2010  
 
Women, ICT and emergency telecommunications: opportunities and constraints
2020  New!  

Available inpaper   electronic file
 
Circular and sustainable public procurement - ICT equipment guide
2023  New!  

This is a guide for governments and other public sector organizations that procure information and communications technology (ICT) equipment, systems and services. It sets out the systems and process requirements for ICT procurement in a way that supports the transition to circular and sustainable system solutions. It considers the need for policy and strategy, setting the conditions for and building circular and sustainable design into procurement processes.
Available inelectronic file