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Study Question 5/2: Utilization of telecommunications/ICTs for disaster preparedness, mitigation and response


This study question gives the opportunity to all Member States and Sector Members to contribute through interactive discussions to elaborate a final report which focuses on the use of Information and Communication Technologies (ICTs) for disaster management and disaster risk reduction activities. This report includes information on different systems available to increase redundancy and resiliency of ICTs as well as a review and analysis of a range of technology and policy case studies presented by administrations and organizations regarding implementation of ICTs during all disaster phases. 

Due to the importance and demand for ICTs during all phases of disasters, continuity of operations is an important consideration for disaster communications management. Organizations use a variety of technical approaches and systems to ensure resiliency and redundancy and facilitate the rapid restoration of connectivity after a disaster takes place. Additionally, data collected following major disaster events on the use and performance of ICT networks and applications help contribute to technological developments and towards improving disaster plans and processes.  

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Final Report on Question 5/2 for study period 2014-2017


This report focuses on the use of Information and Communication Technologies (ICTs) for disaster communications management, approaches and systems available to increase redundancy and resiliency of ICTs. It provides a review and analysis of a range of technology and policy case studies presented by Administrations and organizations regarding implementation of ICTs during all disaster phases. An Emergency Communications Checklist, outlining the types of activities and expected decision points that could be considered for inclusion in a National Disaster Communications Plan, is also provided. The Report is available in ​Arabic(pdf), Chinese (pdf), English (pdf), French (pdf), Russian (pdf), and Spanish (pdf).