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AI for Good Global Summit

Capacity building through emergency telecommunication online trainings


​Capacity-building is key to improving the speed, quality and effectiveness of emergency preparedness and response. Capabilities related to humanitarian needs (food, telecom/ICTs, medical supplies, shelter, etc.) must be developed with a focus on increasing the capacity of staff to respond to challenging scenarios, improving accountability and measurement of outcomes, and reducing risk of disasters where possible.


In January 2021, ITU released three new e-learning modules on:​ ​

These online modules allow ITU to build capacity and increase knowledge on the topic of emergency telecommunications and to continue to build disaster resilience, even in times of the current pandemic. These self-paced courses, which are based on our publications, present the information in an interactive way through a step by step process. The courses are available throughout the year and are free of charge. ​​

Other online trainings