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Girls in ICT

Programme

​​​​​​​ITU Workshop on Telecommunication Service Quality
Istanbul, Turkey, 3-4 September 2018

Contact: tsbevents@itu.int

3 September 2018

08:30 - 09:30Registration
09:30 - 10:00 Welcome remarks
Representatives from Turkey, ITU ​
​10:00 - 10:30​Group photo and tea break
10:30 - 11:00 Session 1: Introduction to ITU work on performance, QoS and QoE
Representative of ITU or ITU-T Study Group 12 gives an overview of Study Group 12 and its recent achievements, as well as other work in ITU related to performance, QoS and QoE.
11:00 - 12:00 Session 2: High-level perspectives on telecommunication service quality
Senior representatives of governments, regulatory bodies, and industry present and discuss current trends, opportunities and challenges related to telecommunications service quality.

Moderator: Yvonne Umutoni (Chairperson, Quality of Service Development Group)
12:00 - 13:30Lunch break
13:30 - 15:00 Session 3: QoS evaluation, benchmarking and optimization
Technical presentations from operators, vendors, and test houses on best practices for QoS evaluation, benchmarking and optimization.

Moderator: Stavroula Bouzouki (EETT, Greece)​ [ Biography ]
15:00 - 15:30 Tea break
15:30 - 17:00 Session 4: From legacy to virtualized networks: Considerations for the assessment of performance, QoS and QoE
Technical presentations from operators, vendors, test houses, academia and open source communities on emerging approaches to assess performance and monitor QoS and QoE in virtualized networks.

Moderator: Zeid Alkadi (TRC, Jordan)  [ Biography ]

4 September 2018

08:30 - 09:00Registr​ation
09:00 - 10:30 Session 5: Assessment and management of QoE in emerging multimedia applications
Presentations from operators, vendors, test houses and the academic community on the assessment and management of QoE in emerging multimedia applications (e.g., VR, video gaming).

Moderator: Martin Adolph (Study Group Advisor, ITU) [ Biography
10:30 - 11:00Tea break
11:00 - 12:30 Session 6: Assessment of the performance of packet-based networks
Technical presentations from operators, vendors, test houses and the academic community on best practices and emerging approaches to assess the performance of packet-based networks.

Moderator: Mehmet Özdem (Türk Telekom, Turkey)
12:30 - 13:30
Lunch break
13:30 - 15:00 Session 7: QoS and QoE for popular OTT and content subscription services
Presentations from policy makers, regulators, operators and service providers on technical and regulatory aspects of QoS and QoE for popular OTT and content subscription services.

Moderator: Tiago Sousa Prado (ANATEL, Brazil) [ Biography ]
15:00 - 15:30
Tea break
15:30 - 16:00 Workshop conclusions and closing
Moderators present short conclusions and takeaways from their sessions, and recommendations to Study Group 12.  [ Conclusions ]