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Digital Economy and Markets

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To meet the expectations of a rapidly evolving digital ecosystem, policy makers and regulators need to adapt and develop more flexible, innovative and light-handed regulatory frameworks expanding beyond the traditional core telecom sector to take into account the multi-facet and multi-stakeholder dimensions of the digital ​​world. 

ITU is working on policy and regulatory research, collecting data on the evolution of the Digital Ecosystem and the impact of ICTs on the national and international economy. Recognizing the importance of the new Digital Ecosystem and markets, this portal gathers information on its evolution, key findings from publications and research, country case studies, as well as models to measure the impact of ICTs on the national economy.  ​​​​​​​​

Continuum of possible regulatory responses for the New Digital Ecosystem


There is a continuum of possible regulatory responses/measures which provides options in theory, from minimalistic interventions such as behavioural remedies (lower) to those that are more structural (higher) requiring legislative amendments and/or issuing of subsidiary legislation.​​



 Source: ITU Report REGULATORY CHALLENGES AND OPPORTUNITIES for the new ICT Ecosystem

Adoption of specific regulation

GSR Best Practice Guidelines


Regulators have identified and endorsed every year the GSR-24 Best Practice Guidelines on Helping to chart the course of transformative technologies for positive impact​, addressing  the deployment and maintenance of cutting-edge infrastructure that support digital society of the future, including transformative technologies.  

"We stand at the threshold of a digital revolution with profound implications for the future of our societies. Recognizing the nature of advances in transformative technologies, we need to commit to fostering an enabling regulatory environment where innovation thrives while minimizing risks and maximizing benefits. It is our collective responsibility to chart the course of transformative technologies for a greater positive impact, where technology serves as a lighthouse of development, economic growth, inclusivity and sustainability​."  Dr Cosmas Luckyson Zavazava, Director, Telecommunication Development Bureau (BDT), GSR-24.

During the GSR, Regulators recognized the importance of defining effective policy and regulatory measures and guiding principles to help chart the course of telecommunications/ICTs as enablers of transformative technologies for positive impact. ​

More about GSR Best Practices Guidelines​

Regulatory Building Blocks

Central to the discussion of the growth and regulation of the Digital Ecosystem, which include the Sharing Economy, is the question of how to balance regulations for established businesses and new, innovative businesses.  
Building blocks for a regulatory and policy framework for the Digital Ecosystem are 
essential: an inclusive dialogue is needed to discuss and define appropriate legal and regulatory provisions; Regulators and Policy Makers must ensure consumer security; Regulatory, product quality and other protections in transactions, while at the same time avoiding over-regulating new collaborative and innovative business models; Competition Regulators will need to be watchful that the economies of scale and scope are not exploited contrary to law.

Source: GSR16 Discussion paper Building Blocks for Smart Societies in a Connected World


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