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Girls in ICT

Programme

​​​​​​​​​​​​​​​​​​​​​​​​​ITU Workshop on "Telecommunication Service Quality"​

Amman, Jordan, 17-18 October 2022


Contact: tsbevents@itu.int

 Day 1: Monday, 17 October 2022​​​

​08:30 - 09​:30

​​Registration / Participants' check-in
​09:30 - 10:00​​ Welcome and opening remarks
10:00 - 10:30​Group photo and coffee break
​10:30 - 12:00 ​Roundtable on telecommunication service quality
Sets the scene for the workshop by ​​​discussing QoS/QoE concerns/challenges faced by regional regulators/operators and possible solutions to address them.

Moderator: Tania Villa
, Director of Regulatory Technical Analysis, IFT, Mexico / Chair, ITU-T Study Group 12
​12:00 - 13:30
​Lunch break
​Afternoon theme: 5G roll-out and related quality assessment ​
13:30 - 15:00 QoS/QoE evaluation trends, use cases and challenges for 5G networks/services​
This session will explore​ QoS/QoE evaluation trends emerged from new 5G services/applications and verticals (IoT) deployments; economic challenges, solutions and use cases for 5G networks/services performance management and operation; AI/ML in the context of QoS/QoE evaluation a​nd introduce Recommendation ITU-T​​ P.1402​.

Moderator: Seyni Fati, Senior Policy Manager, GSMA​​​​
​15:00 - 15:30​​Coffee break
​15:30 - 17:00 QoS/QoE benchmarking considerations ​
This session will examine QoS/QoE benchmarking best practices and trends.

Moderator: Martin Adolph, Study Group Advisor, ITU​
17:00 - 17:30​Day 1 wrap-up

Day 2: Tuesday, 18 October 2022​​​​​​ ​​​

​Theme: Mapping and visualization strategies for the assessment of connectivity and QoS
09:00 - 10:00
Regulatory viewpoints
This session will ​​tap into the practical experience of regulators and share their challenges in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment.

Moderator: Zeid Alkadi, Director of Licensees and Consumer Affairs, TRC, Jordan / Vice-Chair, ITU-T Study Group 12
​​​​10:00 - 10:30
​Industry perspectives (I)
This session will share industry viewpoints on challenges experienced in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment.
​​
Moderator: Zeid Alkadi, Director of Licensees and Consumer Affairs, TRC, Jordan / Vice-Chair, ITU-T Study Group 12
10:30 - 11:00​
​Coffee break
​11:00 - 12:30
​Industry perspectives (II)
This session will share industry viewpoints on challenges experienced in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment.

Moderator: Stavroula Bouzouki, Head Regional Spectrum and Wireless Communications Networks Monitoring​, ​EETT, Greece
​12:30 - 12:45
Workshop conclusions and key outcomes, closing
​12:45 - 14:00
​Lunch break
14:00 - 16:30​
Q12/12 Rapporteur Group Meeting (18-19 October 2022)​