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Regional Workshop on Increasing Consumer Awareness:Mechanisms to promote informed Consumer Decision Making (18-20 June 2024)

ABOUT

The ITU Regional Workshop on Increasing Consumer Awareness for the Americas, which will take place in Brasilia, Brazil, from 18 to 20 June 2024. The event is organized by the Telecommunication Development Bureau (BDT) of the International Telecommunication Union (ITU) in close collaboration with the National Telecommunications Agency of Brazil (ANATEL).

PURPOSE

The objective of the workshop is to identify and share international best practices on consumer protection and empowerment frameworks and mechanisms including effective strategies and initiatives to increase consumer awareness. The workshop will also address cybersecurity and online safety aspects and serve to increase knowledge on consumer protection issues within the Digital Regulation Network initiative.

WHO SHOULD ATTEND?

This workshop is open to all including the public, and will be held in English, Spanish and Portuguese with simultaneous interpretation. To enhance knowledge sharing, we recommend Administrations, where feasible, to appoint representatives with expertise, experience, and responsibility in consumer protection and cybersecurity domains.

Outcome

Experts of ITU-D Study Group 1 Question 6 and Study Group 2 Question 3 are actively engaged in the event. The outcomes of the workshop will augment the work of the two Study Questions.