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AMS Emergency Telecommunications

The Americas region decided that the first regional initiative in the WTDC-17 should be "Disaster risk reduction and management communications".

Therefore, BDT, through its services and particularly through its field offices in the Americas organizes events, designs and implements projects, builds and publishes deliverables, promotes partnerships among membership, regional telecomm organizations (e.g. CITEL, COMTELCA, CTU) and other relevant actors, increases awareness on ICTs 4 Disaster Management (e.g. events, studies, publications, study group developments) and is ready to assist State members when a cathastrophe occurs.

As per projects, the "pilot project for the use of ICT for emergencies and disasters in the region of the Americas" was conceived after the signing of the letter of intent between ITU, CITEL, COMTELCA and CTU during WTDC 2017.

The project implemented the technology solution known as WINKINK (www.winlink.org), developed and maintained by Radio Amateur with a proven track record of success in various emergencies. The project is a reality thanks to the commitment of the ITU with its member States on the topic and the willingness to cooperate of the Federación Mexicana de Radio Experimentadores (FMRE), the International Union of Radio Amateur (IARU) and Comisión Técnica Regional de Telecomunicaciones (COMTELCA).

The beneficiary countries of this project were: Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama and Dominican Republic.

The solution consists on the installation of servers of radio messages (RMS) that will be part of the global network composed by common messages Servers (CMS) placed in various locations around the world, connected via the Internet to servers of radio messages (RMS) in many geographical locations forming a network configuration in Star. Radio messages servers are gateway of RF VHF, UHF or HF on the WINLINK system. The final component of the global network is the client (i.e., your computer) that runs software to send / receive messages via radio equipment.

 

The biggest challenge in the implementation of the project was the coordination between the telecommunications authorities, the emergency response and the associations of radio amateur at the national level and achieve synergies between organizations working in these same areas at the regional and international levels, such as the ITU, IARU, COMTELCA, CEPREDENAC, among others.

The work began in January 2018 with the definition of the technical specifications of the equipment, with the cooperation of IARU and COMTELCA. Today (June 2019), ITU has finalized implementation of the project.

 

Additionally, in 2019, ITU is implementing the 1st phase project for Caribbean countries, where the same solution will be implemented. The beneficiary countries will be Antigua & Barbuda, Barbados, Dominica, Grenada, Guyana, Jamaica and Saint Kitts and Nevis.


In relation to deliverables, in December 2017, ITU completed an "Assessment of Emergency Telecommunication plans and systems in the Caribbean Region”. The document presents the assessment of legislation, regulations and policies that relate to emergency communications, with particular emphasis on the role and responsibilities of the designated National Disaster Organizations (NDOs). It also takes into consideration the impact of the recent hurricane season and the lessons learnt with regard to emergency communications capability and makes recommendations for addressing key issues identified.

draft National Emergency Plans of Telecommunication (NEPTs)

During 2014, ITU worked with COMTELCA member countries to elaborate 7 draft NEPTs.

ITU  examined the experience and existing documentation of Peru, Spain, Colombia, United States, United Kingdom, United Arab Emirates, Argentina, Samoa, ECLAC and ITU to produce a framework and gather additional information from the beneficiary countries to produce their respective NEPT draft.

Besides delivering a draft NEPT to each of the aforementioned countries, ITU can share the NEPT framework used to develop them.

As of 2019, with additional work and cooperation between ITU and beneficiary countries, the final  draft NEPTs for Guatemala and Dominican Republic has been delivered.

EOC Assessment in Central America gave birth to different deliverables

During 2014, ITU performed an assessment on the Emergency Operation Centers in Central America. As a direct consequence, ITU can make available the following:

- Instrument to make an Inventory of EOC AND their communication capabilities [ES];

- Checklist of the ideal funcionality of an EOC [ES];

COMTELCA member countries requested individually and collectively through resolution 4 CXXXVIII of its Board, the elaboration of a project that could provide them a scalable solution for telecommunications and expanding facilities, methodologies, procedures, taking into account international best practices and the international recommendations. As an answer to that request, ITU desgined the project "Technical solutions for communications in emergency (SCTE)", available below:

- Project Document (STCE)

Regarding events, for example, ITU held the Second Multi-stakeholder Forum on the Role of Telecommunications/ICT in Disaster Management for the Americas Region, 29-31 August 2017

The Second Multi-stakeholder Forum on the Role of Telecommunications/ICT in Disaster Management, was jointly organized by the ITU Telecommunication Development Bureau (BDT) and the Ministry of Information Technologies and Communications (MINTIC) of Colombia.  The event took place from 29 to 31 August 2017, in Bogotá, Colombia. 

The Second Multi-stakeholder Forum on the Role of Telecommunications/ICT in Disaster Management was built on the first Multi-stakeholder Forum that took place in Bogotá, Colombia from 24 to 26 July 2012, which aimed at paving the way for enhancing the use of ICTs for disaster management in the region.

The 2017 Forum had different sessions addressing key questions related to the best use of ICTs for disaster risk reduction and management. It has also served as a platform to exchange new experiences and best practices in the use of modern technologies for monitoring and early warning. It provided an opportunity for policy makers and other participants to debate and adopt concrete strategies on how information and communication technologies support disaster risk reduction and management activities, contributing this way to the implementation of the Sendai Framework and the 2030 Agenda for Sustainable Development. 

Related information on the Forum is also available in the website of the Ministry of Information Technologies and Communications (MINTIC) of Colombia.

The Forum was attended by about 400 participants, including heads of the telecommunication regulatory authorities, executive directors of private sector entities, United Nations agencies, non-governmental organizations and other
high-level participants from humanitarian organizations, regional disaster management organizations, academic institutions and media. 

 

Partnerships

ITU and IARU have been collaborating in the implementation of a emergency telecommunications project during 2018.

The project is implementing the Winlink (www.winlink.org) solution in 7 countries in the Americas region (Central America) and most likely there will be follow-up actions and projects to expand its scope.

Winlink is a radio amateur solution mantained and operated also by radio amateur. As such, the cooperation among Telecommunication, Disaster response and radio amateur communities is fundamental for the success of the project.

ITU, CITEL, COMTELCA and CTU signed a letter of intention during WTDC-2017 in Argentina, committing to develop a cooperation mechanism for the implementation of projects on the use of ICT for emergency and disaster situations in the Americas region.

The International Telecommunication Union, the Interamerican Commission for Telecommunications, the "Comisión Técnica Regional de Telecomunicaciones" and the Caribbean Telecomunication Union committed during WTDC-2017 to develop a cooperation mechanism for the implementation of projects on the use of ICT for emergency and disaster situations in the Americas region.

ITU and all other signatories acknowledge that disasters disrupt national economies, and severely weaken the poor and vulnerable communities. Disasters are recognized as major impediments to sustainable development and the reduction of poverty.

Emergency Telecommunication has figured as a top priority for our member States in the Americas Region. During WTDC-2017 in Buenos Aires, member States put  once again "Disaster risk reduction and management communications" among the 5 regional initiatives for the period 2020-2023. This letter of intention is one step ahead in improving continuously our preparation for disasters and emergencies.

The signed letter of intent is available here.

 

And when disaster has taken place in the Americas, ITU has responded

Caribbean Islands


In September 2017, ITU deployed emergency telecommunication equipment to the Caribbean as a response effort after the massive devastation caused by Category 5 Hurricanes Irma and Maria. Many Caribbean countries suffered extensive damages from some of the strongest storms to hit the region in a decade. They affected telecommunication networks, power and water infrastructure, leaving many communities without water, food, power or communications. 

Several Member States, including Haiti, Dominica and Antigua and Barbuda, received emergency telecommunications equipment, including satellite phones, BGANs and VSAT to support humanitarian relief and recovery efforts.

 

Haiti

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In October 2016, ITU deployed emergency telecommunication equipment in response to the devastation caused by Category 4 Hurricane Matthew, classified as the most powerful Caribbean Hurricanes in the last decade. Matthew caused many loss of lives and affected power and communication networks as well as transport roads, water and healthcare infrastructure. The government of Haiti used the equipment to support relief and coordination efforts as well as in assisting many communities that were totally affected.
 
 
 
 

 

Ecuador

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Emergency telecommunications equipment was deployed to Ecuador after the devastation caused by the 7.8 earthquake that struck the country on 26 April 2016.  The ITU satellite equipment was delivered directly to the Manabi Province, the most affected area of the coast of Ecuador. The strong quake caused a lot of destruction to infrastructure including telecommunication networks, powerlines and roads.  The emergency telecommunications equipment provided include satellite phones, satellite broadband terminals and accessories, which are being used to support search and rescue efforts as well as recovery and reconstruction activities .