Leveraging ICTs and emerging tech, the work of ITU-D ensures everyone, everywhere, can have access to, use of, and benefit from digital products and services
Digital inclusion is a holistic, intersectional approach to promoting ICT and digital accessibility, aiming to build a digitally inclusive world for all—regardless of age, gender, ability, or geographical location.
Digital Inclusion work approach
Diagrammatic representation of ITU's Digital Inclusion work approach
This diagram represents ITU's Digital Inclusion work approach. It features five inter-connected circles, representing diverse groups: youth; women and girls, particularly in rural, remote, unserved, or underserved areas; older persons; persons with disabilities and those with specific needs; and Indigenous peoples and communities. At the center, is 'ICT Accessibility', highlighting the collective importance of ensuring digital access for all these groups.
To ensure no one is left behind, we contribute to achieving our goals by:
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Supporting Member States, sector members, and academia with technical expertise and resources to help formulate, implement, and promote ICT accessibility policies and strategies for digital inclusion.
- Creating platforms to share best practices and foster regional and global collaboration, aiming to build inclusive societies, economies, and environments.
- Empowering diverse groups—including youth; women and girls, particulary in rural, remote, unserved or underserved areas and communities, older persons; persons with disabilities and persons with specific needs; and indigenous peoples and communities—by working with ITU members and multi-stakeholder partnerships on activities and projects aimed at reducing the digital divide and enabling these groups to actively participate in the digital world.
