Committed to connecting the world



​​​About the ITU-D Digital Inclusion Programme

As accelerators and amplifiers of change, ICTs have the potential to quickly and radically improve people’s lives. They facilitate access to information and knowledge, simplify the delivery of essential services and enable social and economic participation. ICTs, however, are not always equally accessible to everyone because we are all different and some of us have specific needs to access digital information and services. 

Digital inclusion means ensuring all people have an equal opportunity to become empowered through ICTs and be part of digital society. To achieve this goal ICTs should be accessible, which means they are designed to respect the needs of all people – including those with disabilities. In doing so, we can ensure that future smart communities will be fully accessible to everyone and that digital societies benefit all people equally. 

The Digital Inclusion Programme promotes ICT accessibility as a means to empower all people – regardless their gender, age, ability, or location – through ICTs. 

We support ITU Members in their efforts to create more inclusive digital societies in their respective countries and regions, as well as to ensure the socio-economic development and full and effective participation in society and the digital economy of all their citizens, by:

Our work is guided by two main principles:

For all enquiries relating to the ITU-D Digital Inclusion ​Programme, please email us: ​​​​.​