Connecting the world and beyond
Advanced Search
ITU
General Secretariat
Radiocommunication
Standardization
About ITU-T
Events
All Groups
Standards
Resources
BSG
Study Groups
Cooperation
Join Us
MyWorkspace
Development
News
Members' Zone
Join ITU
SG12 - Performance, quality of service and quality of experience
Rollup Image
You are here
ITU
>
Homepage
>
ITU-T
>
Study Groups
>
Study Period 2025 - 2028
>
SG12
Share
MyWorkspace
Network of Women
Contact
About SG12
Mandate and lead roles
Structure
Management Team
Questions under study and Rapporteurs
Representatives and other roles
Editors
Approved deliverables
Recommendations
Technical papers
Implementer's guides
Focus Groups
Handbooks
Selected workshops
Practices and policies related to service quality
Page Content 20
Save language (?)
Disclaimer & Feedback
Meeting in Focus
Page Content 2
Fully virtual meeting of WP1/12
15 October 2026
Announcement
Registration
Join the meeting
Geneva, 19-27 January 2027
Announcement
Registration
Fellowship request
Submit a Contribution
SG12 workshops
Workshop on Telecommunication Service Quality
Hyderabad, 2 December 2026
All SG12 meetings
Meeting Documents
Page Content 3
Recently posted
|
Search
Documents:
[WP1/12: October 2026]
All Docs
-
TDs
-
Cs
Documents: [SG12: January 2027]
All Docs
-
TDs
- Cs -
LS In
Document Templates
Author's Guide
Direct Document Posting
Current Work Items
Page Content 4
Work programme
Recommendations under AAP
Recommendations under TAP
A.1 justification form for proposed new Recommendations
Other Meetings
Page Content 5
Rapporteur group meetings and interim activities
SG12 Calendar (
Web view
|
.ics file
)
All Meetings (
2025-2028
)
Page Content 17
Page Content 16
Page Content 9
Page Content 10
Page Content 18
Page Content 19
Tools
Documentation
News
Page Content 11
Create/manage ITU account
(TIES & Guest)
ITU-T SG12 SharePoint collaboration site
Informal FTP area and mailing lists archives
Delegate resources
Electronic Working Methods
(EWM)
Document sync tool
(Updated: 19 June 2026)
ITU-T Recommendation number allocation list
ITU-T Recommendation series structure
Standards Q&A
Page Content 12
Circulars related to SG12
Collective letters
All contributions
Reports
Liaison statements database:
By meeting
-
All
View documents in Directory Tree Mode
Search ITU documents
Page Content 13
Page Content 15
Special Topics
Related Groups
Past Periods
Page Content 6
ITU-T Software Tool Library on GitHub
(Recommendation ITU-T G.191)
ITU-T Test Signal Database
ITU Academy: Introduction to Service Quality Regulation
(with content from Recommendations ITU-T E.805, E.806, etc.)
E-model
(Recommendations ITU-T G.107.x)
Page Content 7
Quality of Service Development Group
(QSDG)
Regional Group of SG12 on QoS for the Africa Region
(SG12RG-AFR)
Regional Group of SG12 for the Americas
(SG12RG-AMR)
Regional Group of SG12 for Asia and the Pacific
(SG12RG-AP)
Intersector Rapporteur Group Audiovisual Quality Assessment
(IRG-AVQA)
Page Content 8
Study Group 12
Study Period 2022-2024
Study Period 2017-2021
Study Period 2013-2016
Study Period 2009-2012
Study Period 2005-2008
Study Period 2001-2004
Study Period 1997-2000
Page Content 14
Follow us
Twitter
Facebook
YouTube
Flickr
Linkedin
Instagram
Soundcloud
Podcasts
Spotify
Spreaker
TikTok
