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National Digital Readiness Assessment Technical Workshop

National Digital Readiness Assessment Technical Workshop -
Co-creating Mozambique's accelerated digital transformation

Date: Thursday, 27 March and Friday, 28 March 2025
Time: 9:00 - 17:00 Maputo time

‘Laying the foundation for “VaMoz Digital!’ is a joint ITU-EU Delegation in Mozambique project in support of the Government of Mozambique [9MOZ23005]. The project aims to contribute to the implementation of specific actions to harness human centric digital transformation for sustainable development and inclusive growth in Mozambique.
The work delivered by ITU in the context of the broader VaMoz Digital! project concerns facilitating an enabling environment for inclusive digital transformation (Objective 1). Other partners are working on facilitating enhanced inclusive opportunities for youth employment, innovation and digital entrepreneurship (Objective 2).  

Activities under Objective 1 are delivered through the following Outputs:  

Improved policy making and regulatory capacity of stakeholders (Output 1.1); 
Strengthened institutional capacity of the government bodies responsible for digital transformation (Output 1.2); 
Enhanced capacity of training institutions and employment-support services and increased awareness of policy makers on the importance of mainstreaming ICT accessibility (Output 1.3); and  
Strengthened and inclusive digital and innovation ecosystems (Output 1.4). 
This National Digital Innovation Profile Technical Workshop is an activity that supports the advancement of Output 1.4.

This National Digital Readiness Assessment Technical Workshop is an activity that supports the advancement of Outputs 1.1 and 1.2.

The takeaways from the workshop will feed into further stakeholder co-creation sessions planned for quarter two of 2025 to concretize formal policy recommendations for consideration by the Government of Mozambique. The workshop will engage stakeholders on their role in catalysing and accelerating digital transformation and hopes to revitalize the contribution of digital technologies towards meeting the goals set out in the National Development Strategy (ENDE) 2025-2044, and the United Nations Sustainable Development Goals.

After comprehensive secondary research, and interviews with stakeholders from the ecosystem, the technical workshop brought together national stakeholders on 27 and 28 March 2025 to validate the findings and co-create the next steps.

Objectives and Expected Outcomes

The technical workshop brought together 40+ core stakeholders who are active in digital transformation activities in the country, allowing them to share on their work and develop a common understanding of the issues that need to be addressed to accelerate digital transformation. As such, the aim of the technical workshop was the following:

Create awareness and momentum toward the national digital transformation effort.
Confirm and validate key findings contained in the draft Mozambique Digital Transformation Landscape Report (i.e. the policy landscape, gaps and opportunities; stakeholder mapping; and collaborative governance mechanisms in place).
Develop a common objective and vision for digital transformation in Mozambique, and the related policy options to accelerate digital transformation.
Prioritize policy actions and institutional reform that is needed to catalyze digital transformation, thereby laying a foundation to develop the policy recommendations.
To create stakeholder engagement and explore further avenues for collaborative governance in Mozambique.

The key expected outcomes from the technical workshop were as follows:

Validation of the draft Mozambique Digital Transformation Landscape Report.
Define the future vision (desired future).
Develop a common understanding of the major policy, regulatory and market gaps to be closed for accelerated digital transformation in Mozambique.

Participation

The technical workshop engaged attendees from a range of public, private and civil society sectors from across the digital ecosystem, but who are at the core of digital transformation in Mozambique.

Agenda

Workshop Day 1: Thursday, 27 March 2025

Time slot	Activity
08:00 – 09:00	Registration
09:00 – 09:30	Opening and welcoming remarks Ministry of Communications and Digital Transformation Delegation of the European Union to Mozambique
9:30 – 10:00	About Laying the Foundation for VaMoz Digital!’ project and objectives for the two-day workshop ITU
10:00 – 10:45	Accelerating Digital Transformation in Mozambique – Presentation Short presentation of the draft Mozambique Digital Transformation Landscape Report, ITU expert
10:45 – 11:00	Coffee/tea break
11:00 – 12:30	Accelerating Digital Transformation in Mozambique – Status, challenges and opportunities Facilitated open discussion hosted by the Ministry of Communications and Digital Transformation
12:30 – 13:00	Introduction to the format of the workshop and breakout sessions
13:00 – 14:00	Lunch break
14:00 – 15:00	Warm up session – Defining the challenge / problem statement (5 whys and/or Problem tree canvas)
15:00 – 15:45	Stakeholder mapping (stakeholder engagement canvas)
15:45 – 16:00	Coffee/tea break
16:00 – 16:20	Conclusions of the day and overview and expectations of Day 2 ITU expert
16:20 – 16:30	Closing remarks Ministry of Communications and Digital Transformation

Workshop Day 2: Friday, 28 March 2025

Time slot	Activity
08:00 – 09:00	Welcome, Recap of Day 1 and overview of Day 2
09:00 – 9:30	Defining a desired future – Mapping of critical elements of a desired future in which digital transformation thrives (Gap analysis canvas and/or 3-Horizons scanning canvas)
9:30 – 10:30	Understanding the current and future state of the policy and regulatory environment, and the gaps and opportunities (Policy gap analysis) Co-creation session to identify critical gaps and opportunities
10:30 – 10:45	Coffee/tea break
10:45 – 11:30	Institutional assessment – Mapping of existing institutions, gaps and opportunities Co-creation session to identify critical gaps and opportunities
11:30 – 12:30	Collaborative governance – Understanding of existing practices, gaps and opportunities (Collaborative / agile governance canvas) Co-creation session to identify critical gaps and opportunities
12:30 – 13:30	Lunch
13:30 – 14:30	Imagining a future state: High level policy options Co-creation session to identify broad policy direction options and recommendations
14:30 – 15:30	Imagining a future state: Issues beyond the digital sector Co-creation session to identify and deal with issues beyond the sector that impact on digital transformation
15:30 – 15:45	Coffee/tea break
15:45 – 16:00	Workshop wrap up and next steps

Social media

Twitter@ITUAfrica

Link to ITU region website here

A joint project

This activity is part of the ‘Laying the foundation for VaMoz Digital!’ is a joint ITU-EU Delegation in Mozambique project in support of the Government of Mozambique [9MOZ23005]. The project aims to contribute to the implementation of specific actions to harness human centric digital transformation for sustainable development and inclusive growth in Mozambique. ITU is the project implementing agency.

Access the main website for Laying the foundation for VaMoz Digital! project here.

Documents and References

Participation and registration

The workshop was a physical meeting in Maputo, Mozambique.

The event was conducted in English and Portuguese with simultaneous interpretation.

The organizing committee is available to answer any questions at: itu-ro-africa@itu.int

Contact Information

Country contact:
Fernando Ketulo, Ministry of Communications and Digital Transformation
E-mail: fernando.ketulo@mctes.gov.mz

ITU contacts:
Herminia Fernandes, National Project Officer
E-mail: herminia.fernandes@itu.int
Mario Filadoro, Project Officer
Christine Sund, ITU Regional Office for Africa
E-mail: itu-ro-africa@itu.int