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Internet for @ll


Internet for all training program in Costa Rica What is this program doing?

Provide the necessary know-how to help countries ensure that all citizens, including persons with disabilities and elderly users, are able to access online information and communication, enabling them to have access to education and employment opportunities and to actively participate in the social and economic life of the country.

It includes: a political buy-in session aimed at raising awareness among government representatives and national stakeholders on the need and benefits of providing accessible websites and digital content to all citizens, without discrimination, followed by two face-to face train-the trainers trainings on: “development of accessible digital content and remediation" and “design and development of accessible websites".

Interested countries are invited to contact BDT for further details related to program implementation at:

To whom is it addressed?​

Countries and governments who want to:​​
  • ​lead by example ​and make their public websites and related information accessible and available to all citizens without discrimination, including to persons with disabilities;
  • create opportunities for inclusion of persons with disabilities in the workplace thereby contributing to their social and economic empowerment and to country's development as a whole.  ​

In which languages is it available?

Arabic, English, French and Spanish.

Internet for all training program in Costa RicaWhat ITU does

  • Half-Day political buy-in session to encourage governments and decision makers to create a national ecosystem of digital ICT accessibility that contributes to the digital and social inclusion of persons with disabilities in their respective countries;
  • Two training courses on:
    • Development of accessible digital content (Word, PDF, Power Point, Excel) and document remediation (2-day training course with ITU instructors leading to ITU certification)
    • Design and development of accessible websites (2 and a half-day in-person training and one month online with ITU instructors, leading to ITU certification)

These face-to-face, train the trainers trainings, will be provided to the government's key personnel in communications and web development. Furthermore, ITU recommends that one or more technology universities in-country take this training in order to develop expertise in web accessibility to ensure sustainability and further replicate it throughout the country, recognizing the role that ITU academic members could play in this regard. 

360° Self-sustainable educational model for web accessibility implementation

​To ensure that the knowledge process is completed, the programme also proposes a 360 self-sustainable model based on national certification that will both, develop national capacities by creating a pool of experts in ICT accessibility and will also create a fund meant to be used to develop digital training for the end user, the persons with disabilities, on “how to use accessible websites".​
  • The funds generated by the certification will be shared between: the national training provider ( e.g. a national university) and a national fund (continuously fed through the certification fees) that will serve to educate and train persons with disabilities to navigate the Internet through the websites, which are made accessible, to allow them benefit from information, products and services just like any other citizens of the country. 
  • All parties will benefit from this educational model: government, national education system, service providers and end users.