Promoting Global Cybersecurity : Cybersecurity Awareness Survey

International Telecommunication Union

Home : Newsroom : WTD 2006

CYBERSECURITY TRUST AND AWARENESS SURVEY

Please provide your e-mail address if you are interested in obtaining the results of this survey:

A		DEMOGRAPHIC INFORMATION
		Female
		Male

	1	What age group do you belong to?
		(Please select the ONE that is appropriate.)
		65 and over
		45-64
		35-44
		25-34
		24 and under

	2	Are you employed by:
		(Please select the ONE that is appropriate.)
		Government
		Private Sector
		Non Governmental Organization
		International Organization
		Other
		Not employed

	3	Are you employed within the Information and Communication Technology (ICT) sector?
		Yes
		No

	4	Where do you live?
		(Please select the ONE that is appropriate.)
		Africa
		Asia Pacific
		North America
		Latin America
		Europe
		Arab States

B		CONFIDENCE AND SECURITY IN THE USE OF ICTS

	5	How safe do you feel that our national, regional and global networks are (i.e. the internet and other communication networks)?
		(1-10, with 1 being highly comfortable at all and 10 being very safe) (Please select ONE of the below)
		1) highly unsafe
		2) moderately unsafe
		3) quite unsafe
		4) mildly unsafe
		5) unsafe
		6) slightly safe
		7) moderately safe
		8) quite safe
		9) reasonably safe
		10) safe

	6	How comfortable do you feel when surfing the internet, sharing files and information online and conducting online transactions?
		(1-10, with 1 being highly un comfortable and 10 being very comfortable) (Please select ONE of the below)
		1) highly uncomfortable
		2) moderately uncomfortable
		3) quite uncomfortable
		4) mildly uncomfortable
		5) uncomfortable
		6) slightly comfortable
		7) moderately comfortable
		8) quite comfortable
		9) reasonably comfortable
		10) comfortable

	7	What are you most afraid of when online?
		(Please select ONE or TWO of the below)
		Scams & Fraud
		Viruses & Worms
		Spyware¹
		Spam
		Stolen Personal Information
		Inappropriate/disturbing content
		Ending up on inappropriate websites
		Other Note: you may enter up to 350 characters. You have characters left.

	8	How important do you feel privacy is in the context of the internet and surfing online?
		(1-10, with 1 being highly unimportant at all and 10 being very important) (Please select ONE of the below)
		1) highly unimportant
		2) moderately unimportant
		3) quite unimportant
		4) mildly unimportant
		5) unimportant
		6) slightly important
		7) moderately important
		8) quite important
		9) reasonably important
		10) very important

	9	How well do you feel your privacy is respected when you are surfing the internet and conducting transactions online?
		(1-10, with 1 being extremely poor and 10 being very well) (Please select ONE of the below)
		1) extremely poorly
		2) very poorly
		3) quite poorly
		4) relatively poorly
		5) poorly
		6) slightly well
		7) moderately well
		8) quite well
		9) reasonably well
		10) very well

	10	Are there certain activities that you refrain from doing online because you feel unsafe online or you are unsure if your rights might be compromised and personal data misused (i.e. banking, accessing certain sites, signing up for services) ?
		Yes
		No
		If yes, please give an example: Note: you may enter up to 4000 characters. You have characters left.

	11	Are you aware of how you can report encountered illegal content, inappropriate websites, and/or misuse of the internet, etc. in your country?
		Yes
		No

	12	Would a website consolidating information on cybersecurity and spam, how to stay safe online, and how to report on suspected criminal activities on the internet, be useful to you?
		Yes
		No
		Why? Note: you may enter up to 4000 characters. You have characters left.

	13	How important do you feel that the issues of internet stability and security are for the future of the internet?
		(1-10, with 1 being highly unimportant at all and 10 being very important) (Please select ONE of the below)
		1) highly unimportant
		2) moderately unimportant
		3) quite unimportant
		4) mildly unimportant
		5) unimportant
		6) slightly important
		7) moderately important
		8) quite important
		9) reasonably important
		10) very important

C		ACTIONS FOR IMPROVED NETWORK SECURITY

	14	Do you feel new national laws relating to online behavior should be enacted for your safety?
		Yes
		No
		Why? Note: you may enter up to 4000 characters. You have characters left.

	15	Do you feel that the development of security standards and best practices for worldwide deployment might help in reducing online threats?
		Yes
		No
		Why? Note: you may enter up to 4000 characters. You have characters left.

	16	How efficient do you believe greater information sharing between government, the private sector and the public nationally and internationally would be in achieving improved cybersecurity?
		(1-10, with 1 being highly inefficient and 10 being very efficient) (Please select ONE of the below)
		1) highly inefficient
		2) moderately inefficient
		3) quite inefficient
		4) mildly inefficient
		5) inefficient
		6) slightly efficient
		7) moderately efficient
		8) quite efficient
		9) reasonably efficient
		10) very efficient

	17	What (if any) measures do you take to stay safe online?
		(Please mention as many different measures as appropriate.)
		Note: you may enter up to 4000 characters. You have characters left.

	18	What would your recommendation be to improve network security?
		(Please mention anything you feel is appropriate and any other comments you may have.)
		Note: you may enter up to 4000 characters. You have characters left.

	19	What do you feel is the best way to help citizens in developing countries become more aware of the dangers and threats related to the internet?
		(Please mention anything you feel is appropriate.)
		Note: you may enter up to 4000 characters. You have characters left.

Thank you for taking the time to fill out this survey, we truly appreciate your effort. If you included your e-mail address at the top of the survey, the survey results will be sent to you.

We thank you again and wish you a safe experience online.

¹ Spyware is often described as software that exhibits certain behaviors such as advertising, collecting personal information, or changing the configuration of your computer - generally without appropriately obtaining your consent.