Permanent Missions Frequently Asked Questions (FAQs)

Visits by Ambassadors and other VIPs to the ITU Secretary-General are coordinated by the Secretary-General’s Office which can be contacted at sgo@itu.int. When requesting a meeting, please provide full details of any delegation accompanying the Ambassador on the visit.

Ambassadors meeting with the ITU Secretary-General generally use the ITU Tower entrance to access the ITU Headquarters. The ITU Protocol team greets the Ambassador, provides any assistance as required and accompanies the Ambassador to the meeting room. A photo may be organized in the meeting room as a memento of the meeting. As an exception, no badge is required to enter ITU premises for these VIP visits to the ITU Secretary-General. Once the meeting is over, Ambassadors exit the ITU premises from the same entrance point, where their chauffeur will meet them if travelling by car.

Visits to other ITU Elected Officials are coordinated by their individual office. Full contact details:

Office of the Deputy Secretary-General, dsg@itu.int
Office of the Director of the Telecommunication Standardization Bureau, tsbdir@itu.int
Office the Director of the Telecommunication Development Bureau, bdtdirector@itu.int
Office of the Director of the Radiocommunication Bureau, brdirassistant@itu.int

Notes Verbales are issued to the attention of the ITU Secretary-General at the following address:

 Union Internationale des Télécommunications (UIT)
 À l’attention du Secrétaire général
 Place des Nations
1211 Genève 20

An advance copy of the NV can be shared with the Office of the ITU Secretary-General via sgo@itu.int.

Yes, you may. To ensure all goes smoothly, we would appreciate if you could inform ITU of your visit in advance at memberstates@itu.int. If possible, a Member State Relations team member will meet you upon your arrival. The Security service will otherwise assist you at the ITU security desks.

Yes. Your valid UNOG photo badge must firstly be programmed by ITU. We encourage you to do so in advance to avoid queuing at the badging desks when you come to attend an official event at ITU. Please note that you will still need to complete your online event registration. 

• Programming your UNOG badge: diplomatic personnel of Permanent Missions in Geneva can programme their valid UNOG photo badge at the Security desk of the ITU Montbrillant Building entrance, 2 rue de Varembé, 1211 Geneva. The badge can then be used to enter the ITU HQ premises. The badge holder must be present as their photo will be taken at the Security desk. 
• Validity: valid UNOG photo badges are programmed for a period similar to the UNOG badge validity (but with a maximum of a one year period). After this period has expired, badges must be reprogrammed. 
• Access points: programmed UNOG photo badges grant access to ITU HQ premises via the following entrances:
  •   ITU Tower entrance (Avenue Giuseppe Motta): Open for entry Monday to Friday from 07:00 to 20:00 hours (24/7 exit)
  •   Montbrillant building entrance (2 rue de Varembé): Open 24/7 entry and exit
  • Please note that the Varembé building entrance is exit only.

Please note that an event badge may also be required for ITU events taking place outside ITU premises (including CICG).

A location map can be found here.

If you do not have a valid badge to access ITU yet (either an event badge or a programmed UNOG badge), please note that badging desks are located at the Montbrillant Building entrance only. If you come to the Tower entrance with no valid badge, you will be advised to go to the Montbrillant entrance to proceed with your badge request.

If your valid UNOG badge has been programmed by ITU already, you will be able to access ITU HQ premises, including the ITU Montbrillant Cafeteria. The ITU Montbrillant Cafeteria is open from Monday to Friday from 07:30 to 16:30 hours.

If your valid UNOG badge has not yet been programmed, please follow the instructions in question 1) above. 

There is no public parking at ITU HQ. The closest indoor parking is the Parking des Nations, adjacent to ITU HQ (paying).

If you wish to come to ITU by public transport, bus and tram options are available:

– From Cointrin Airport: Bus 5 (direction “Thônex-Vallard”, get off at Nations).

– From Geneva City Centre and railway station: Bus 5 (direction “Aéroport”, get off at Nations), Bus 8 (direction “OMS”, get off at UIT), Bus 11 (direction “Jardin Botanique”, get off at UIT), Tram 15 (direction “Nations”, get off at Nations).

Further information on public transport in Geneva: https://www.tpg.ch

No, only active ITU staff have the right to bring visitors to ITU HQ premises.

A free wireless Internet connection is provided at ITU. To access the Internet via your laptop or mobile phone through the ITU Wifi, please select the “ITU Wifi” network and use the credentials of your ITU User account to log on.

If you do not have an ITU User account yet, please click here to create one (free of charge).

Please note that no access codes are distributed at the Security desks, badging desks or IT Service desk.

Both Ambassadors and accompanying colleagues or representatives from Permanent Missions may join the Ambassadors’ briefings.

Ambassadors are welcome to ask for the floor if they wish to ask questions during the Q&A sessions that may take place at the end of the briefings. Questions that Ambassadors would like to be addressed during the briefings may also be sent to ITU in advance of the briefings.

Seating is freely arranged, with country name tags distributed at the entrance of the room. English/French Interpretation is usually provided.