Page 40 - Smart tourism: A path to more secure and resilient destinations

4.2.4.4 COVID-free tourist traceability

4�2�4�4�1 Description
Module of the tourism app that allows the traceability of the COVID-19 tests that tourists have
taken and thus record the results, obtaining a digital certificate generated automatically through
a decentralized, reliable and safety network, which ensures their good health and allows them to
access tourist services freely.

4�2�4�4�2 Main characteristics

• Information shared in a decentralized way
between companies, destination managers
and tourists that allows sharing COVID-free
certificates under a decentralized system in
which the owner of the information is the
user.
• It allows the creation of a test history for
each tourist so that he or she can access the
different services of the destination with all
the guarantees.
• It is helpful to identify possible sources of contagion or specific quarantine episodes should
a positive test be detected, acting in a faster and more coordinated manner between all the
services of the destination and the tourist.

4.2.4.5 Virtual immersion at the destination

4�2�4�5�1 Description
A tool that enables virtual interaction with the destination's main assets such as points of interest
and tourist attractions, with the aim of attracting interest in the trip planning phase and offering
immersive and safety experiences in the most crowded scenarios.

4�2�4�5�2 Main characteristics

• It shortens visiting times, reduces crowds and
offers a safer visiting environment.

• Capacity or availability of technological tools
for content generation by stakeholders, e.g.,
destinations and museums.
• Aggregator of multiple uniform and diverse
content and information: audio guides, virtual
views, videos and guides.

30 Smart tourism: A path to more secure and resilient destinations