Page 34 - Smart tourism: A path to more secure and resilient destinations

• Analytical and simulation that allows adapting maintenance resources and services, including
space safety, to the detection of real needs at any given moment.

4.1.4.2 Capacity control

4�1�4�2�1 Description
Real-time monitoring of the occupancy rate of public spaces (e.g., museums, beaches, leisure
centres, PoIs) to improve the visitor's experience and provide a safety environment that guarantees
the distance between people and control of the capacity.

4�1�4�2�2 Main characteristics

• Generation of alerts and alarms based on
the degree of occupation of the monitored
space through anonymized information.

• Ability to perform automated actions based
on visitor flows, and to ascertain information
including average duration of visits, peak
and off-peak times, for predictions.

• Contextualized information to tourists on the degree of occupancy of the areas and the
safety measures to be adopted, including forecasts based on historical data and further
recommendations based on their profile.

4.1.4.3 Social distancing

4�1�4�3�1 Description
System to control the movement of people in predetermined areas to control the minimum safety
distance established by the health authorities through artificial vision cameras capable of detecting
and warning of distance violations or group formations of people (e.g., queues in stores, access
to enclosures) ensuring the safety of spaces and the movement of people.

24 Smart tourism: A path to more secure and resilient destinations