Page 32 - Smart tourism: A path to more secure and resilient destinations

4.1 Tourism spatial management

4.1.1 The challenge

In the current scenario, in which social distancing and tourist safety play vital roles, it is essential to
transform the experience by guaranteeing safe experiences, in open spaces (beaches, parks, etc.),
and in cultural and heritage sites.

4.1.2 Solution

This would include an information system comprising two modules that allow, on the one hand,
the management of the flow and capacity of the spaces to be monitored, and on the other hand,
the management of climatological, comfort and consumption variables for the preservation and
intelligent operation of the historical, cultural and architectural heritage. Additionally, through the
analysis of information, it allows maintenance tasks and the use of material and human resources
of the space.

4.1.3 Benefits

Increased competitiveness through better use of tourism resources.
Improved quality of stay for visitors and quality of life for residents.

22 Smart tourism: A path to more secure and resilient destinations