Page 33 - Smart tourism: A path to more secure and resilient destinations

Promoting the sustainable development of the destination in terms of its
environmental, economic, cultural and safety aspects.

4.1.4 Use cases

Solutions adapted to the safety management of the spaces in the advent of COVID-19 are capable
of directly impacting the quality and experience of the visit.

Accordingly, the main elements of tourism spatial management would involve:

Safe cultural and architectural heritage: Monitoring of heritage and/or natural
elements focused on conservation and preventive safety.

Capacity control: Control of the degree of occupancy of public spaces to improve
their experience and provide them with safe environments.
Social distancing: Analysis of the movement and flow of people to ensure
compliance with the established minimum safety distance.
Face mask usage control: Detection of violations related to the protection measures
established for each case (e.g., use of masks, gloves).

Tourist pattern analysis: Analysis of visitor behaviour to develop better marketing
strategies to increase the productivity of the spaces.

4.1.4.1 Safe cultural and architectural heritage

4�1�4�1�1 Description

Monitoring system for heritage and/or natural elements focused on their conservation and
preventive safety, enabling the control of environmental and structural parameters and parameters
related to the management of public use of the space, and their real-time analysis.

4�1�4�1�1 Main characteristics
• Monitoring of the state of conservation showing the reading of the variables recorded by
sensors and measuring equipment.

• Early warning system that allows the activation of protocols for action and maintenance of the
space, minimizing its deterioration and improving the efficiency of conservation activities.

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