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AI for Good Global Summit

Smart Sustainable Cities


Data and Governance in Smart Sustainable Cities


Smart cities use information and communication technologies to improve quality of life, efficiency of urban operation and services, and competitiveness. Several challenges result from the large use of data in smart cities; we focus here on three that we consider most urgent to address in terms of governance. The first relates to the data heterogeneity that results from the diversity of stakeholders, applications, processes and tools involved, requiring operational data governance to ensure ecosystem sustainability. The second relates to the uncertainty generated by new business models and new technologies, requiring a risk management approach that continuously takes into account new risks and threats. The third challenge is the need to adapt people’s skills so that they can cope with rapidly evolving technologies.


Data governance, data heterogeneity, data skills, risk management, smart city


Nathalie Feingold

Nathalie Feingold is a business analyst and a data governance specialist. She has extensive hands-on experience in analysing and monitoring big data in highly complex and international environments. In 2016, she founded NPBA, a Swiss company that helps companies strengthen their data management to improve decision-making process and foster corporate strategy definition and implementation. Prior to create her consulting company, Nathalie worked 15 years for financial institutions. She started her career in Paris, France in 1999 at the Economic Research department of Caisse des Dépôts (CDC) where she published her research on emerging market bond spreads and systemic risk, before to become an asset-liability manager within the Finance department of the public institution. From 2002 to 2015, she continued her career at Société Générale headquarters, first at the Finance department, working on global retail banking profitability monitoring. Then she worked as a senior credit officer at the Risk department, monitoring global credit portfolio, first large corporate, then worldwide retail exposure.
Passionate about business and innovation, she is also a business angel and mentor since 2009 within several French and Swiss schools and organizations.
Nathalie holds a DEA in International Economics and Development from the University of Paris I Panthéon-Sorbonne and a Master of Economics Applied to Finance from the University of Paris IX Dauphine.
She is a member of the ITU-T Focus Group on Data Processing and Management to support IoT and Smart Cities & Communities, where she shares her data governance and risk management expertise. She is also a member of Cercle suisse des administratrices.