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Focus Group on Digital Financial Services


The ITU-T Focus Group Digital Financial Services was established by ITU-T TSAG at its meeting in Geneva, 17-20 June 2014.

The Focus Group held its first meeting on 5th December 2014 at ITU in Geneva. The meeting was preceded by the ITU Workshop on Digital Financial Services and Financial Inclusion on 4th December 2014.

Globally, more than 2 billion adults do not have a formal bank account, most of them in developing economies. Low levels of financial inclusion represent a barrier to socio-economic development in developing countries. Mobile money can be a game changer for people of limited income and an enabler for financial inclusion in developing countries. The recent growth of digital financial services has allowed millions of people who are otherwise excluded from the formal financial system to perform financial transactions relatively cheaply, securely, and reliably. 

The main objectives of this focus group are to: 

Parent group: TSAG
Click here for Terms of Reference

Document Submission: ​Please use the FG DFS Contribution Template and send your contribution to​ 

Coordinating Convergence​ Report
Outcomes of the ITU Workshop on Digital Financial Services and Financial Inclusion ​held before the first meeting of the Focus Group in December 2014.    

Management and Contacts

Sacha Polverini, Bill & Melinda Gates Foundation 

Vice Chairmen:​​
Adel Bedoui, Tunisie Télécom
Carol Benson, Glenbrook Partners
Kevin Butler, University of Florida
Chenshan, Huawei Technologies
Yury Grin, Intervale
Sumit Jamuar, KYCTrust Limited
Thomas Lammer, World Bank
Paul Makin, Consult Hyperion
Mina Mashayekhi, UNCTAD
Mark McCullagh, Learo Consulting
Kate McKee, CGAP
Ricardo Teixeira Leite Mourao, Central Bank Brazil
Leon Perlman, Lethan Consulting    
Jami Solli (replaced Nicola O'Reilly), Con​sumers International

ITU Contact: Vijay Mauree