Hyderabad, India
2 December 2026
The International Telecommunication Union (ITU) is organizing a workshop on “Telecommunication Service Quality” in Hyderabad, India, on 2 December 2026.
Facilitated by the
Quality of Service Development Group (QSDG) operating under
ITU-T Study Group 12 (Performance, Quality of Service, Quality of Experience), the aim of this workshop is to extend the reach of ITU activities on telecommunication service quality standards in the Asia and Pacific region, and to advance the implementation of
WTSA Resolution 95 on ITU-T initiatives to raise awareness on best practices and policies related to service quality.
The objectives of this workshop include:
- Introducing the work of ITU-T Study Group 12 on performance, quality of service (QoS) and quality of experience (QoE) and guidance available to regulators to establish quality regulatory frameworks;
- Facilitating the exchange of telecommunication service quality best practices, experiences and lessons learned, including on QoS/QoE evaluation, benchmarking and optimization; and
- Discussing the impact of trends in the telecommunications sector on service quality.
Participation is free of charge and open to ITU Member States, Sector Members, Associates and Academic Institutions, as well as to any individual from a country that is a member of ITU who wishes to contribute to the work. The event will be held in English, only.
Register here
