Page 84 - ITU-T Focus Group Digital Financial Services – Consumer Experience and Protection
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Consumer Experience and Protection
Do the T&Cs specify PIN Do T&Cs specify what happens Do T&Cs specify Do T&Cs specify to their funds when a customer what happens to when funds become safety requirements? dies? dormant funds? dormant? No No No Yes No Yes No No No No No No ITU-T Focus Group Digital Financial Services
Does agreement state consumer needs to be a certain age? Yes Yes Yes
Name of T&Cs reviewed MTN Kongola (Jumo) Airtel Money Steward Bank
Zambia Zimbabwe
Country
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