Committed to connecting the world

Multilingual Interactive Remote Participation (ZOOM)


​​ Technical Re​quirements


Internet connection​: ​minimum bandwith of 2mbps down, 2mbps up.

Supported operating systems ​
  • ​macOS X with macOS 10.9 or later
  • Windows 10*
Note: For devices running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
  • ​​Windows 8 or 8.1
  • Windows 7
  • Ubuntu 12.04 or higher​
  • Full list here​ 

Supported tablet and mobile devices:​
  • Surface PRO 2 or higher running Win 8.1 or higher
Note: For tablets running Windows 10, they must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.

  • ​​iOS, Android and Blackberry devices.

Supported browsers:

  • Windows: IE 11+,  Edge 12+, Firefox 27+,  Chrome 30+
  • Mac: Safari 7+, Firefox 27+,  Chrome 30+
  • Linux: Firefox 27+,  Chrome 30+

Headset and webcam : please use especially during interventions. The use of a headset helps avoid echoing issues.

Optimal participation conditions : be in a quiet environment without background noises, with good lighting. Keep your microphone muted until it is your turn to speak.

You are kindly requested to join at least 30 minutes before the beginning of the session in order to be able to run the necessary connectivity tests

Test your setup here:

More information 

For the most updated resources on the system requirements to best run Zoom, please check the provider's webpage:​

Useful resources on Zoom

For further information on the use of Zoom, you may go through these updated resources:

Zoom meeting:

Attendee controls in a meeting

Host and Co-host controls:​

Zoom webinar:

Joining and participating in a webinar (for attendees):​

For more specific questions, check he Zoom Help Center:​


We welcome all suggestions and feedback from meeting organizers, ITU staff and meeting attendees. Your opinion and experiences are important to help us improve our services and target the main difficulties that you face during the meetings. 

Should you wish to email us please do not hesitate and write to ​