The International Telecommunication Union (ITU) was pleased to invite participants to the live webinar “Episode 8: Knowledge Sharing on DFS Fraud and Cybercrime” taking place on January 27, 2026, from 14:00 – 15:00 CET via Zoom.
This webinar was the eighth in our series on digital financial service security, organized as part of the ITU DFS Security Lab activities.
As Digital Financial Services (DFS) continue to expand across borders, fraud and cybercrime are increasingly exploiting gaps in regulatory frameworks, information exchange, and coordination among stakeholders. Fraudsters and cybercriminal networks operate transnationally, targeting mobile money services, digital payment platforms, and agent networks. These evolving threats expose consumers and financial systems to heightened risks and underscore the need for effective knowledge sharing among stakeholders at national, regional, and international levels.
The session emphasized on the importance of knowledge sharing and collaborative approaches in addressing DFS-related fraud and cybercrime. It highlighted how regulators, supervisory authorities, law enforcement agencies, and industry stakeholders can exchange insights, intelligence, and best practices to better detect, prevent, and respond to DFS risks. The webinar showcased practical mechanisms that support knowledge sharing, including information-sharing platforms, regional cooperation arrangements, supervisory coordination, and joint investigative efforts.
Through real-world examples, the session demonstrated how authorities and regional bodies are already leveraging shared knowledge to combat DFS fraud and cybercrime, drawing lessons and good practices that can strengthen collective cyber resilience and trust in the DFS ecosystem.
The webinar explored:
- Emerging patterns of cross-border fraud and cybercrime in digital financial ecosystems
- Mechanisms for information sharing and coordinated incident response across jurisdictions
- Policy and regulatory frameworks that support regional and global collaboration.
- The role of regulators, financial intelligence units, telecommunications authorities, and law enforcement agencies in coordinated responses
- Case studies and lessons learned from collaborative enforcement actions
Target Audience
This webinar was intended for IT professionals in telecommunications, financial services and fintech sectors, cybersecurity experts, policymakers and regulatory bodies involved in digital financial services, as well as consumer protection agencies
Watch the recording here
Panelist
Arnold Kibuuka
Moderator
Project Officer
ITU-T
| 
Sarah CorleyCEO Alliance of Digital Finance and Fintech Associations [ Presentation] |
Jose Sobreira Martins Directorate of Risk Management
Fraud & Security
|  Mpho PheraSenior Analyst Oversight & Risk Management Central Bank of Lesotho [ Presentation] |
To foster collaboration among DFS stakeholders, we invite all participants to join the ITU DFS security knowledge-sharing platforms on Slack and GitBook to participate in pre- and post-webinar conversations related to DFS security. Instructions to join the ITU DFS security knowledge sharing platform are available.
Instructions for joining the ITU DFS security knowledge sharing platform:
The Knowledge Sharing Platform consists of two main components: a GitBook workspace and a Slack channel. The GitBook workspace is a collaborative platform for sharing and refining ITU DFS security recommendations, while the Slack channel facilitates real-time communication and idea discussions among the collaborators.
Links to the GitBook workspace and Slack channel
- Step 1: Send a request to join the platform by emailing your name, institution and job title to: dfssecuritylab@itu.int
- Step 2: After approval, you will receive an invitation to join GitBook, "Accept Invitation" in the email
- Step 3: Sign up for a GitBook account or sign in with an existing account
- Step 4: Access the link in the email to access the DFS Security Guidelines GitBook
- Step 5: After your email approval, you will receive an invitation to join the ITUDFSsecurity workspace, Click "Join Now" in the email
- Step 6: Sign up for a slack account or sign in with an existing account
- Step 7: Join the itudfssecurity Slack workspace for collaboration and discussions
