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Question 4/20

e/Smart services, applications and supporting platforms

(Continuation of part of Questions 4/20 and 5/20)

Implementing Smart Cities and Communities (SC&C) involves the integration of information communication technologies (ICTs) into all aspects of city planning and operation. Acting as a platform, ICTs improve the efficiency of a city's functions by enabling gathering of pertinent information and interconnecting the multitude of different domains. This would allow the concerned municipalities, the communities and the citizens to make better informed decisions, thereby facilitating the integration of city services and cooperation across different sectors.

Developments in Internet of Things (IoT) technologies have wide impacts, especially in enhancing the end user experience by advanced networking and services, which will form part of smart user environments through the collaboration among humans and things. IoT applications and services receive more importance in the whole process of communications and computing such as configuration of resources, provision of capabilities and management. IoT provides context-aware information and knowledge services, which are developed by using context awareness, reasoning, abstraction, knowledge representation and informational models among others to mimic smart decision making as a services and application layer. It can deliver such information and knowledge services to anyone, anywhere and at anytime.

Situational and context-aware information and knowledge produced by IoT will add value and enable business opportunities to sensor-integrated e/smart services and applications such as manufacturing and industrial fields, military, health care, environmental control and utility management, civil engineering, agriculture, transportation, finance, and so on. IoT services include identity related, collaborative aware and ubiquitous services. While considered as the most basic and important services that typically most other types of services rely on, identity related services (identity and device management) lie at the core of service management platforms. Collaborative aware and ubiquitous services use information models to make informed smart decisions, while aiming to provide services to its beneficiaries any time, and anywhere.

This Question is tasked to focus on e/smart services and applications aspects related to the verticals, to facilitate seamless e/smart services among heterogeneous IoT environments.

Study items to be considered include, but are not limited to: Tasks
Tasks include, but are not limited to: An up-to-date status of work under this Question is contained in the SG20 work programme

Recommendations: ​Questions: Study Groups: ​Other bodies: