Terms of reference of ITU-T Study Group 12 Regional Group for Asia and the Pacific (ITU-T SG12RG-AP)

​ITU-T Study Group 12 Reg​​ional Group for Asia and the Pacific (ITU-T SG12RG-AP) operates in line with WTSA Resolution 54 (Rev. New Delhi, 2024) “Regional groups of study groups of the ITU Telecommunication Standardization Sector”.

Objectives​​​​

1. To exchange information on ITU-T Study Group 12 (SG12) activities and ongoing work on Quality of Service (QoS), Quality of Experience (QoE), and network performance.
2. To facilitate active participation of regulators, service providers, academia, and research institutions from Asia-Pacific countries in SG12 discussions and Recommendation development.
3. To develop a regional platform for cooperation, experience sharing, and harmonisation of performance measurement and monitoring frameworks.
4. To align regional approaches to QoS/QoE frameworks, regulatory benchmarks, and key performance indicators (KPIs).
5. To bridge participation gaps through regional workshops, hybrid meetings, and training programmes in collaboration with the ITU Regional Office for Asia and the Pacific and the Asia-Pacific Telecommunity (APT).
6. To strengthen capacity building through multilingual dissemination of ITU-T methodologies and standards, enhancing technical knowledge and regulatory understanding.
7. To identify regional priorities, such as broadband and mobile data performance, OTT service quality, latency and reliability issues, and emerging 5G/6G-related QoE parameters.
8. To promote synergy between ITU sectors, regional bodies (e.g., APT, ASEAN, SAARC, PITA), and national stakeholders to improve the effectiveness and inclusiveness of SG12 activities.
9. To contribute to regional advancement in:
   • Assessment and monitoring of QoS and QoE across diverse environments (urban, rural, remote, island, and mountainous regions);
   • ​​​​​​​Familiarising regional experts with ITU-T SG12 frameworks and evaluation methodologies;
   • ​​​​​​​Sharing best practices and lessons learned on performance evaluation and user experience measurement;
   • ​​​​​​​Discussing and harmonising regional methodologies to evaluate, benchmark, and communicate service quality and reliability;
   • ​​​​​​​Promoting adoption of ITU-T standards and metrics relevant to the Asia and the Pacific context.

Working methods

• Participation in the SG12RG-AP is described in WTSA Resolution 54.
• ​​​​​​​Meetings will be organised both physically and virtually, hosted on a rotational basis among ITU Member States in Asia and the Pacific.
• ​​​​​​​Coordination will be maintained with the ITU Regional Office for Asia and the Pacific and APT.
• ​​​​​​​Working documents will be produced in English, with local language summaries where feasible.
• ​​​​​​​The Regional Group shall appoint a Chair and Vice-Chair(s) for a term of two years.