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ITU Workshop on “Big Data”

Geneva, Switzerland, 17 June 2014



On Tuesday, 17 June 2014 from 16:30 to 19:00, a workshop on “Big Data” was held at ITU Headquarters in Geneva, Switzerland, to consider the latest developments of this technology. This workshop was held within the meeting of the ITU Telecommunication Standardization Advisory Group (TSAG), 17-20 June 2014.

A recent ITU-T Technology Watch report investigated “big data”, which according to research firm Gartner describes high-volume, -velocity and -variety information assets that demand cost-effective, innovative forms of information processing for enhanced insight and decision making.

At the TSB Director’s CTO meeting, Chief Technology Officers urged ITU-T to identify big data’s impact on telecom operators, especially in terms of new services and applications. The CTO meeting also encouraged ITU-T Study Groups to assess the implications and possibilities for big data in their specialist areas, to coordinate their work with other SDOs working in the area, in order to build a clear strategic vision of big data standardization and an outline of ITU-T’s role in it. The CTO meeting supported the hosting of a workshop building on the Technology Watch report to explore the issue of big data further.

As highlighted by Technology Watch, big data cuts across the work of all ITU-T Study Groups: from policy issues, over network management protocols, to applications and security considerations. For example, communications service providers harness massive volumes of network, service, and subscriber data at their disposal and put it to good use, including generating new business. Use cases include identifying network problems and bottlenecks in real-time; operations and billing support; preventing churn; providing context for customer-service agents.

The workshop reviewed recent developments and consider the best approach for ITU-T to take into account big data.