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[2017-2020] : [SG12] : [Q20/12]

[Declared patent(s)]  - [Publication]

Work item: P.DFSinter
Subject/title: Extended methodology for cross-country and inter-operator Digital Financial Services testing
Status: [Carried to next study period]
Approval process: AAP
Type of work item: Recommendation
Version: New
Equivalent number: -
Timing: -
Liaison: FIGI
Supporting members: Focus Infocom GmbH (Germany), Opticom GmbH (Germany), UCC (Uganda)
Summary: This work is based on ITU-T Rec. G.1033, where a conceptual framework for Quality of service and quality of experience aspects of digital financial services is standardized, and on ITU-T Rec. P.1502 which standardizes a methodology for QoE testing of digital financial services for the basic person-to-person (P2P) money transfers between two devices using the same network and DFS operator. The new Recommendation will have three main elements. Firstly, the methodological framework and use case definitions for a generalized P2P money transfer use case will be given. In this framework, the DFS operator used to send money, and the operator receiving this very money (i.e. the A and B side of a money transfer) are parameters of the use case, which integrates all variations (same operator/inter-operators; same country/cross-country) into the same methodological context. The second element of the methodology will be a comprehensive framework for data elements and related processing, including tools and procedures providing operational robustness and a high level of data quality. The data objects defined in the new Recommendation will support test planning and management as well as provide the input data foundation for efficient processing of data. Also, guidance will be given on how data processing can be done in a consistent and efficient way. Last but not least, the methodology will introduce a new tool designed to assist field test teams in data collection. This tool (“multi-stopwatch”), conceptually already suggested in ITU-T Rec. P.1502, will be an electronic time-taking tool similar to a stopwatch but supporting testers to record the events within a DFS test case and upload data entered by testers directly to a central location. It will eliminate the needs and weaknesses of manual entering of time readings and the process of transferring them to post-processing through multiple transformation stages, e.g. from handwritten notes to entries in a spreadsheet.
Comment: -
Reference(s):
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Contact(s):
Wolfgang Balzer, Editor
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First registration in the WP: 2021-05-18 11:14:01
Last update: 2021-05-18 11:16:08