HUMAN RESOURCES ACTIVITIES
ITUís Telecommunication Development Bureau (BDT) works together with government, the private sector and national and regional development agencies to build institutional and organizational capacity through improved human resources development and management, using a range of cost-effective tools such as tele-education, conventional distance learning and computer-based training. Major projects undertaken in the year 2000 included:
MANDEVTEL (Management Development for Telecommunications), a public/private sector partnership programme comprising a series of workshops ranging from business planning to marketing, aimed at providing senior managers with the latest modern management techniques.
Telecommunication Centres of Excellence, five new regional institutions which provide senior-level training in policy, regulatory issues, management and technology, to help operators, regulators and other telecommunication organizations in the developing world make the transition to todayís liberalized telecommunications environment. The Centres also serve as regional focal points for information and research, and for the delivery of consultancy services.
Global Telecommunication University and Global Telecommunication Training Institute, which use the Internet to provide a range of distance-learning courses, including short continuous education courses on topical themes and specialized learning programmes geared to specific projects. In conjunction with private sector partner Cable and Wireless, the GTU also developed a Masters degree programme in Communication Management, to be run from 2001 under the auspices of Strathclyde University in Glasgow.
Virtual Training Centre, which has been operating for the last five years as a web-based distance training centre, and which was enhanced in response to increased interest from countries through the development of the Learning Management System (LMS), a dedicated platform for e-learning. Incorporating over 200 different management modules in a minimum of three languages, the Centre also comprises a library, a resource section and information databases. MANDEVTEL has been incorporated as a management faculty within the Virtual Training Centre, enabling executives to download course material at their own pace and convenience.
Other activities during the course of the year included development of a Gender Issues curriculum to ensure gender concerns are addressed when developing new telecommunication policies; direct assistance to the Palestinian Authority and to Bosnia-Herzegovina in the area of radio spectrum management; and assistance to network operators and regulators in
developing countries in calculating viable interconnection rates which take into account Universal Service Obligations.