Page 103 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

Table 2: KPI & achievement targets over time

Achievement
Area Indicators Relevance
Year X-1 Year X Year X+1
Ordinance of electronic
registration and Electronic
Normative Administration.
Total regulatory scope 30 50% 100% 100%
3..10 Creation of an
e-Administration Commission;
catalogue redefinition and
Organization revision of administrative
procedures; communication plan;
interoperability table.
Total organizational scope 120 20% 80% 100%
11..16 Classification, preservation,
metadata and implementation
Documental in electronic documents table.
Access policies.
Total documentary scope 120 5% 40% 100%
17..26 Electronic Office; digital
identity management; electronic
signature; electronic registration,
document management; digital
Technologic archiving, document validation,
notification, interoperability
platforms.
Total technological scope 120 50% 80% 100%
27..36. Comply with the electronic
Citizen rights of citizens to interact with
Services the Administration electronically.
Total scope citizen services 150 50% 75% 100%
The following figure shows the main enabling elements of Electronic Administration:

Reference framework for integrated management of an SSC | June 2023 89