Page 122 - Trust in ICT 2017
P. 122
2 Trust in ICT
Context
-Who -How -Why
-What
-When Wisdom
-Where
Understanding
principles
Knowledge
Understanding
Information patterns
Feedback
Understanding
Data relations
Understanding
Figure 4 – Data-information-knowledge-wisdom (DIKW) process (ref. [14])
Better understanding of information versus knowledge
From the ICT perspectives, there are some additional interpretations of information and knowledge as
follows:
– Information is a knowledge-generating tool.
– Information is only raw data, the basic material for generating knowledge. Information is not only
raw data but also the product of an operation by which it becomes a shaping or packaging to make
it manageable, transmissible and consumable.
– Information is a fixed stabilized form of knowledge, while exchange knowledge is achieved by
transmission.
– Information is a commodity where knowledge is shared with certain rights or restrictions (e.g.
intellectual property, traditional form of knowledge, etc.).
– Information is a useful set of data to master the available information with critical judgement and
thinking, analyse, sort, and incorporate the items in a knowledge base.
– Through flows of information, everyone is able to develop cognitive and critical thinking skills to
distinguish between useful and useless information.
– By the reflective nature of judgement required to convert information into knowledge, knowledge
processing involves more than a mere verification of facts. It implies a mastery of certain cognitive,
critical and theoretical skills.
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