Dr. Charru Malhotra is an Associate Professor (e-Governance & ICT) at Indian Institute of Public Administration (IIPA), New Delhi, India. At present, she is Coordinator , Centre of e-Governance and Project Coordinator of significant capacity-building and impact assessments of e-governance projects under the flagship Digital India Program Government of India (GoI).
She has more than 29 years of professional experience and is recognized as a subject expert on tech-themes including Participatory Governance, Smart Cities, Smart Villages, ICT4D, Implementation of Emerging Technologies (AI/IoT/Blockchain) in public domain, Agile Governance, Data Privacy/Data Localization and so on. Université Paris 1, Panthéon Sorbonne (France), Wollongong University (Australia), and so many other global universities have frequently invited her as a subject-expert.
She has more than 40 publications in recognized international and national journals, published 9 books and has won several 'Best paper Awards' at global level (for instance, “Ethical Framework for Machine Learning” by IEEE/ ITU , “Design and Implementation of Digital Service Standard-DSS” by GoI, “A Validated Innovative Citizen Centric Approach to e-Gov” in ICeG, Deakin Univ, Australia ).
She has guided more than 20 MPhil and PhD researchers.
She has been instrumental in forging international/national alliances of her institute (Indian Institute of Public Administration) with premier institutes including IIT-Delhi, The World Bank, Asian Development Bank-ADB, e- Government Leadership Centre Singapore, Swiss India Embassy, IIM-A, MeitY and so on- in her areas of specialization viz. Digital India, e-governance and Cyber Security. She has been invited to be academic contributor to Economist Intelligence Unit (EIU:HK), The Economist Group, England and to The Chancellors Masters and Scholars of University of Oxford University for emerging issues confronting digital spaces.
Her persistent efforts have been in development research to catalyze technology for people with disabilities, disaster-ridden communities, and gender friendly inclusive IT spaces as well as in institutionalizing IT for Masses and developing strategies for co-creation of digital services and analyzing applications of emerging technologies for governance.
