 Isaac Boateng
Director, Standardization, African Telecommunications Union (ATU)
Isaac Boateng is currently the Director for Standardization with the African Telecommunications Union (ATU) – the specialised agency of the African Union (AU) responsible for Telecommunications/ICTs, based in Nairobi, Kenya with his professional working experience spanning over 23 years. At the ATU Secretariat, Mr. Boateng is responsible for coordinating and spearheading the development and execution of the sector-specific initiatives, projects, and programs, offering support to the fifty-two (52) Member States and over fifty-four (54) Associate Members, in their preparations for global and regional conferences, including contributing to standardization related programmes at the Africa Union (AU) as well as the African Telecommunications/ICTs Organizations. Prior to joining the ATU in January 2024, Mr Boateng was a Deputy Director in charge of technical regulations at the National Communications Authority (NCA) of Ghana. He was specifically responsible for regulations on emerging technologies as well as network quality of service monitoring, billing verification, traffic, revenue assurance and anti-fraud monitoring, licensing development, equipment authorisation, numbering management and a technical trainer. He has also served as an ITU standardization expert since 2008, assuming the roles of a Vice Chair Telecommunications Standardization Advisory Group (TSAG), Associate Rapporteur of TSAG, Vice Chair and Rapporteur for ITU-T SG11, Chair of ITU-T CASC and Chair of ITU-T SG11 Regional Group for Africa. He has edited several ITU-T Recommendations and Technical Papers. Mr Boateng has also contributed actively to several ITU Conferences including the Plenipotentiary Conference (PP), World Telecommunications Standardization Assembly (WTSA), World Telecommunications Development Conference (WTDC), ITU Council meetings, TSAG and Study Groups.
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 Shaka Sasha Essa
National Communications Authority of Nigeria (NatCA)
Shaka Sasha Essa originates from Sierra Leone. He holds an educational background in Electrical and Electronic Engineering (Fourah Bay College, B.Eng.- 1999), with a specialization in Electronic Communications and Computer Engineering (MSc, The University of Nottingham, UK- 2008). He currently serves as Senior Manager in the Department of Regulatory Administration at the National Communications Authority (NatCA), Sierra Leone’s ICT regulator. In this role, he leads the Fraud Management Systems unit, which also oversees Numbering Management, including the prevention and mitigation of misuse or fraud involving numbering resources. The unit provides expert guidance to the Authority on Short Code Harmonization, Numbering Management Regulations, and the assignment of numbering resources to operators across the country. He represents NatCA on numbering management matters both nationally and internationally, particularly within the ITU-T Study Group 2, where he regularly sends contributions to the ITU-T on regulatory developments and issues of misuse. In recognition of his contributions, he was honored in 2024 to be selected as one of the Vice Chairs of the ITU-T SG2RG-AFR, further strengthening Sierra Leone’s voice in global telecommunications governance.
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Florin Feticu
Head of the 112 Unit, Special Telecommunications Service, Romania
Florin joined special IT&C service in 2000 and since 2018 is leading the 112 Romania unit, working tirelessly to increase the quality of the emergency service, from technical, operational and legal standpoints. With a background in informatics, he has contributed to several national and European projects, prior to joining the 112 team, as well as afterwards, such as the quality of PSAP's, the technical and operational resilience of the 112 service and the transition to NG112.
His most recent work focused on improving emergency caller location and making the transition to packet-switched technologies as seamless as possible.
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 Cristina Lumbreras
European Emergency Number Association (EENA)
Cristina Lumbreras works as EENA’s Technical Director. Since she joined EENA in 2010, her mission is to coordinates all of the technical and emergency services’ operations activities of the association. She also represents EENA in the international standardisation development organisations, including the European Telecommunications Standards Institute where she is the Chair of the Technical Committee on Emergency Telecommunications. Prior to joining EENA, Cristina served as IT manager of Madrid’s 112 centre in which she designed the IT components. She was a member of the Spanish delegation in the European Commission’s working groups on 112 and eCall. Cristina holds a MA in Computer Science and an MA in Marketing, both from the Autonomous University of Madrid.
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 Anurag Mall
Head of International Telecoms and Digital Markets, Ofcom
Anurag Mall is the Head of International Telecoms and Digital Markets at Ofcom, where he leads the UK regulator’s global engagement on telecoms policy. His work spans net neutrality, cloud services, and wider questions of digital market competition and economic regulation in telecoms. Prior to joining Ofcom, Anurag held commercial and regulatory roles at BT and EDF Energy, advising executives on market reform, consumer protection and complex regulatory frameworks, alongside earlier work in innovation and product development. He holds degrees from the London School of Economics and the University of Chicago.
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 Jerôme Maniongui
Head, Audit Department, Agence de Régulation des Postes et des Communications Électroniques (ARPCE), Republic of the Congo
Jérôme Maniongui is a recognized leader in the legal regulation of telecommunications, with over thirteen years of strategic experience in complex and international environments. After a significant tenure at EY, he joined the ARPCE, where he initially served as a legal expert before becoming Head of the Internal Audit Department. This progression reflects a leadership style grounded in rigor, institutional integrity, and a comprehensive vision of sector governance challenges. Leading regulatory audits, he oversees high-impact assignments focused on compliance, management of scarce resources, economic regulation, and the improvement of internal processes. Holding a General Executive MBA, he applies a modern managerial approach driven by performance, strategy, and organizational transformation. On the international stage, Jérôme represents African expertise within standardization bodies. As an official editor in ITU-T Study Group 3, he contributes to the development of global recommendations on regulatory accounting and economic models. He also actively participates in ITU-D activities, strengthening digital development and regulatory capacity in emerging countries. Through his leadership and technical influence, he stands out as a credible and respected voice in telecom regulation in Africa and beyond.
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 Benoit Vivier
Public Affairs Director, EENA
Benoit Vivier works as EENA’s Public Affairs Director. For over 10 years, his mission for EENA has focussed on liaising with the institutions of the European Union as well as other stakeholders, following legislative developments around emergency communications in Europe and promoting at European level best practices in public warning. Benoît has graduated in International Relations from Sciences Po Lille and European Political and Administrative Studies from the College of Europe. |
Jie Zhang
Head, International Numbering Resources Division, TSB, ITU
Jie Zhang is Head of the International Numbering Resources Division in the Telecommunication Standardization Bureau (TSB) of the ITU. She previously served as a Professorial Senior Engineer at the China Academy of Telecommunication Research, now the China Academy of Information and Communications Technology (CAICT), where she worked on NNAI and Intelligent Networks. She joined the ITU Telecommunication Standardization Bureau in 2013 as Adviser to ITU-T Study Group 2 and was appointed Head of the International Numbering Resources Division in 2025
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