Page 140 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

6.4 ICT Governance – life cycle & processes

Management would focus on managing and implementing strategies on a day-to-day basis, while
the government would be responsible for setting such strategies along with the politics and culture
of the organization.

The implementation of IT governance is determined by different circumstances (Kordel, 2004)
such as:

• The ethics and culture of the organization and the sector to which it belongs.
• Laws, regulations and action guides, internal and external.

• The mission, vision and values of the organization.

• Organizational models related to roles and responsibilities.
• The governance policies and practices of the organization and industry.

• The business plan and strategic purposes of the organization.

Every city should have an ICT Strategy Committee with at least the following functions:

1. Establish the strategic lines, in accordance with the policy established by the government, in
ICT matters, for the promotion of the Digital Administration in the City Council and its public
bodies.
2. Approve the proposal of ICT Strategy for its elevation to the Councillor responsible for the
competences in Electronic Administration/ICT.

3. Inform the ordinances and other normative of general scope that is submitted to it by the
proposing bodies whose object is the regulation in ICT matters, or of the resources of material
and human nature affected by its development.
4. Define investment priorities in ICT matters in accordance with the objectives established by the
government.

5. Declare the shared means or services.
6. Declare the projects of priority interest at the proposal of the delegations and their public
bodies after a report from the ICT Service. Projects of priority interest will be those that, due to
their special characteristics, are essential for improving the provision of services to citizens.

7. Promote collaboration and cooperation with other cities and entities for the implementation of
integrated inter-administrative services and the sharing of technical infrastructures and common
services that allow the rationalization of ICT resources.
8. Act as an Observatory of Electronic Administration and Digital Transformation.

9. The cities will need a Commission of Digital Administration. These collegiate bodies of
departmental are responsible for the promotion and internal coordination in each department

126 Reference framework for integrated management of an SSC | June 2023