Page 31 - Digital solutions for integrated city management and use cases: A U4SSC deliverable on city platforms

The smart platform acts as the integrating nucleus of El Hierro as a smart city, allowing for the
integrated management of the information generated and consumed by different services, thus
providing greater control over municipal processes and decision-making. The platform is based
on the UNE 178104: 2017 standard, following open, non-proprietary standards and standardized
by international organizations and consortia.

It incorporates a dashboard that facilitates the operation of city indicators (KPIs), coming from the
different services and systems, for both operational and strategic analysis and for monitoring them.

The smart platform is based on three fundamental pillars:

• A smart IoT FIWARE-based platform.

• A Big Data solution for processing data sets through computer clusters.

• A Business Intelligence tool for generating the scorecard, indicators and reports.

The platform allows for the exchange of data with other consumer entities, for example, information
and data from volcanological stations which is sent to the systems of entities in charge of analysing
and exploiting this data.

• An Open Data Portal has also been developed in which the information available on the platform
about the different components is uploaded.

• IoT agents are in charge of receiving data from the devices/sensors and adapting it from the
capture protocols to the consumption format used.

Figure 9 shows the system context for these IoT agents, sensor protocols and Context Broker.

Figure 9: El Hierro's Smart City Platform – IoT agents and Context Broker 24

One of the key success factors identified for the smart platform project is the commitment and
involvement of leaders from all spheres in the territory, including economic, social and political.

U4SSC: Digital solutions for integrated city management & use cases 19