Page 35 - Digital solutions for integrated city management and use cases: A U4SSC deliverable on city platforms

plan in the infrastructure and communications network, and providing an integrated management
platform as an instrument for streamlining government decisions and actions that allows the
effective provision of efficient and sustainable municipal services.

The ”Smart Logroño” project emerged as a result in the form of a set of strategies, projects and
actions that promote a change in the model of governance of the city to turn Logroño into a
smart city. The model is based on comprehensive management of municipal services that allows
providing integrated and simultaneous solutions.

The governance model focuses on the citizen as the ultimate objective and driving force for
this transformation and aims to improve their quality of life, improve their relations with the
administration, make more efficient use of available resources and create new economic activities
that promote job creation and entrepreneurship.

Developed in line with strategic ICT plans at the national level (such as the Spanish Strategy of
Science and Technology and Innovation and the National Plan of Smart Cities of the Digital Agenda
for Spain), at the local level (such as the Strategic Plan of La Rioja 2020 and the Digital Agenda
Rioja), and at the municipal level (with the Municipal Plan for the implementation of the Electronic
Administration and the Master plan for the integration of Vertical Services), the Smart Logroño
Platform includes:

• Installation of information and communication technology infrastructure to complete the
deployment strategy to serve the Smart Logroño Platform and Integral Control Centre (ICC).
• Post-commissioning and maintenance of the Comprehensive City Management Platform
including:

– A platform core with basic and cross-cutting modules for municipal intelligence: data capture
and standardization, device management, analytical and geo-referenced data management,
mapping, reporting, indicators and executive dashboards for service management and
global views for city governance, active interrogation and listening on social media and
availability of APIs for integration and interoperability with systems.

– Additional common functionalities and applications to vertical services to integrate and
facilitate communication and relationships with citizens from the services of the Integral
Control Centre, including management systems for warnings and incidents, alerts and road
conditions.
– Smart city portal for citizen access to contents of the Smart Logroño Platform and an Open
Data Portal.

• Support for daily operations, attention to incidents, and the evolution of the integral management
platform of the city, including the consulting, development and implementation of projects
incorporating contents of municipal systems and collaboration and participation in vertical
service integration projects.

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