Page 33 - Digital solutions for integrated city management and use cases: A U4SSC deliverable on city platforms

2. The ability to employ a “wait and see” approach while establishing a small capability for testing
and piloting purposes only. Interoperability is not considered to be a concern or priority at
present, and the focus is on expanding the technical platforms within existing silos/divisions
for increased automation, quality and effectivity.

Another limiting factor the city has mentioned is its “quadruple helix” stakeholder environment,
where R&D work for the stakeholders moves at different speeds. Universities can be slower in pace,
while businesses and cities can be both fast and slow, depending on circumstances. Citizens can
add further variability. Therefore, getting all the stakeholders’ interests, finances and resources
aligned for the co-creation of large projects, such as a city platform, take a lot of planning.

Furthermore, 98 per cent of Gjøvik’s focus is on operations and only 2 per cent on innovation and
R&D. This limits the number of smart city projects the city can run simultaneously.

Other limiting factors include procurement considerations such as legislation often hindering
smart city projects, and Gjøvik’s preference to buy off-the-shelf products instead of tailor-made
whenever possible.

4.1.4 Lisbon, Portugal
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Lisbon, Portugal is a modern and cosmopolitan city in Europe that is known for its rich culture and
heritage.

Also known for its smart initiatives, the city has implemented a smart city infrastructure platform
that has enabled the integration of many data sources, including sensors, internal and external
systems, and social media networks using AI and IoT technologies.

The platform collects, stores and analyses data from all over the city and uses it for urban
governance, improving citizens’ lives, and identifying innovative solutions for urban issues. The
Cloud city operating centre integrates Lisbon’s smart city components into a functional dashboard.
The municipal service operation centre then uses it to oversee the entire city.

Known as the smart management platform, Lisbon’s platform solution utilizes open standards such
as FIWARE open-source building blocks. The framework includes four key initiatives:

• The operational integrated centre.

• The open data gate – Open Lisbon.
• Smart cities projects.

• The urban data lab of Lisbon.

The challenges that led to the implementation of this platform included the need to:

• Improve the services the city delivers to local residents while reducing costs.

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