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Experts
Shanghai carries out smart city talent selection activities to encourage experts to participate in the
smart city project. The city has built a platform for professionals to communicate and has organized
technical training to create a pool of talent for the construction.
Firms
Shanghai encourages cooperation with related firms to build the smart city ecosystem. The high-
tech companies play a significant role in the construction of the smart city, launching pilot projects
and participating in the government procurement process.
9 Trento
9.1 Strategic approach.
Trento intends to evolve into a smart city using ICTs, not as an end in itself but as a means to innovate
and improve services offered to citizens and businesses. Rather than becoming a digital city, its
objective is to improve the quality of people’s lives and to increase the well-being and sustainability
of the city, while preserving its glorious history, unique features and traditions.
In order to achieve this objective, the city of Trento needs to develop a strategy and a holistic
vision to avoid wasting resources while focusing on the general objective. Unplanned, knee-jerk
measures must be avoided.
It is, therefore, necessary to set up a participatory process that involves citizens, businesses,
institutions and all the other local stakeholders who can contribute meaningfully.
9.2 Technological architecture of the urban platform
In terms of digital architecture, a new “operating system of Trento Smart City” is currently being
implemented in collaboration with other institutional technological partners, and the Bruno Kessler
Foundation (FBK) Research Centre in particular. The operating system consists of four horizontal
layers (infrastructure, sensors, service delivery platform, applications and services) and is in line with
the smart city models promoted by EY and described in the Triennial Plan by AGID – the Agency
for Digital Italy.
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