Page 78 - U4SSC Compendium of survey results on integrated digital solutions for city platforms around the world

Data governance

Data are considered as the core resource of the City Brain. The Shanghai Municipal Big Data Centre
was established by the city government in 2018 as a one-stop-shop service platform for “cross-level,
cross-department, cross-system and cross-service data sharing and exchange for government,
industry and social data”. The Centre is designed to support the data ecosystem, primarily through
data governance and coordination.

Network infrastructure

Shanghai has also accelerated the development of information technologies such as the Internet
of Things, Artificial Intelligence and blockchain, and strived to strengthen cybersecurity.

Shanghai became the first “dual gigabit” city in 2020, achieving full 5G coverage in the downtown
area and accomplishing a gigabit fibre coverage of 99 per cent in the city. In addition to the network,
the city has deployed various sensors to build an "urban neuron system".

Moreover, the city has attached great importance to cybersecurity. It has supported the development
of the cybersecurity industry, enhanced the security management of data collection, and raised
awareness among citizens.

System integration and collaboration

Shanghai has promoted the integration of dedicated networks and information systems in various
departments and areas by unifying portal integration, access management, user management,
authorization management, resource management, and security protection. It has also established
a cross-departmental collaboration mechanism and provided the technical foundation for cross-
department and cross-level work.

Application ecosystem

Shanghai has taken the lead in exploring and advancing the open use of public data since 2012.
Focusing on social credit, medical and health services, inclusive finance and other fields, Shanghai
has established the Big Data Joint Laboratory. It has cooperated with various social entities to
launch pilot applications and build the ecosystem, which has increased public participation and
created several smart city scenarios.

8.4 Set of operational IT solutions for integrated city management

There are three typical operational IT solutions in Shanghai’s city management: the data-centric
online-offline integration of digital government, the integrated smart city operation system and
the Digital Twin city.

66 Compendium of survey results on integrated digital solutions for city platforms around the world