Page 86 - U4SSC Compendium of survey results on integrated digital solutions for city platforms around the world

setting up a successful many-to-many relationship. The objective of the Digital Agenda approved
by the Municipality of Trento in 2020 is to reinforce the cooperation and synergy among all the
stakeholders, private and public, who operate in the ICT ecosystem of Trentino.

9.4 Economic sustainability

The city of Trento needs dedicated funds in order to be able to achieve these objectives and to
adopt the infrastructural and human resources that are necessary to implement all the actions,
activities and projects. These funds can be accessed either from the annual budgeting process or
via other project funding tools that are made available thanks to the alignment of the city objectives
with those of the European and Italian agendas. The city of Trento can access sources of funding by
submitting proposals in response to national, European and international calls while partnering with
stakeholders of the ICT ecosystem of Trentino and other national and international stakeholders.
All funding must take into account the need to “create and maintain value”, leading to results that
remain operative even after the end of the projects. Finally, different funding options based on
innovative private-public partnerships have also been considered.

9.5 Key factors and barriers to implementation

Besides governance, the other critical factors concerning the implementation are:

• Competences.
• Organizational and technological innovation.

• Procurement and exploitation of economic resources.

Specific competencies in the fields of data science, service design, studies in social practices,
behavioural studies and facilitation processes are necessary. Currently, the city of Trento does
not dispose of such resources. A new approach aimed at introducing innovation and cross-
cutting digital transformation in all the traditional sectors is much needed in order to switch from
a traditional management logic based on watertight compartments to a culture of data sharing,
enabling technological platforms and interoperable systems that make it possible to focus on
cross-sectoral and multilevel scenarios while simplifying the processes.

9.6 Stakeholders’ involvement

Besides institutional partners, private partners are also welcome to join the activities of the smart
projects. The city of Trento actively promotes the inclusion of businesses, start-ups, associations and
any other entity with a good reputation for excellence that is willing to develop and experiment
with innovative solutions and that could contribute to its success at all levels. The city of Trento
also aims to innovate with relationships with private stakeholders, shifting from its traditional role
of “promoter” of smart projects – taking care of everything, from their implementation to their

74 Compendium of survey results on integrated digital solutions for city platforms around the world