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Work item:
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G.usp
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Subject/title:
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The User Services Platform
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Status:
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Under study
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Approval process:
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AAP
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Type of work item:
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Recommendation
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Version:
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New
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Equivalent number:
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-
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Timing:
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2027-02 (Medium priority)
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Liaison:
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Broadband Forum
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Supporting members:
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Nokia, Vodafone., University of New Hampshire Interoperability Laboratory, Futurewei, Vantiva, TELUS, Maxlinear, Calix, Huawei Technologies, Orange, Sagemcom Broadband, Deutsche Telekom, FIBERCOP, AT&T, Broadcom, ZTE Corporation
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Summary:
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The TR-369 describes the architecture, protocol, and data model that build an intelligent User Services Platform. It is targeted towards application developers, application service providers, vendors, consumer electronics manufacturers, and broadband and mobile network providers who want to expand the value of the end user’s network connection and their connected devices.
The term "connected device" is a broad one, applying to the vast array of network connected devices, consumer electronics, and computing resources that today’s consumers are using at an increasing rate. With the advent of "smart" platforms (phones, tablets, and wearables) plus the emerging Internet of Things, the number of connected devices the average user or household contains is growing by several orders of magnitude.
In addition, users of the fixed and mobile broadband network are hungry for advanced broadband and intelligent cloud services. As this desire increases, users are turning towards over-the-top providers to consume the security, entertainment, productivity, and storage applications they want.
These realities have created an opportunity for consumer electronics vendors, application developers, and broadband and mobile network providers. These connected devices and services need to be managed, monitored, troubleshot, and controlled in an easy to develop and interoperable way. A unified framework for these is attractive if we want to enable providers, developers, and vendors to create value for the end user. The goal should be to create a system for developing, deploying, and supporting these services for end users on the platform created by their connectivity and components, that is, to be able to treat the connected user herself as a platform for applications.
To address this opportunity, use cases supported by USP include:
Management of IoT devices through re-usable data model objects.
Allowing the user to interact with their devices and services using customer portals or control points on their own smart devices.
The ability to deploy and manage containerized microservices for end-users via software modularization and USP-enabled applications.
The ability to have both the application and network service provider manage, troubleshoot, and control different aspects of the services they are responsible for, and enabling provider partnerships.
Providing a consistent user experience from mobile to home.
Simple migration from the CPE WAN Management Protocol (CWMP – ITU-T Rec. G.9980) – commonly known by its document number, "TR-069" – through use of the same data model and data modeling tools.
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Comment:
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-
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Reference(s):
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Historic references:
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Contact(s):
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First registration in the WP:
2026-09-10 14:34:12
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Last update:
2026-09-10 14:53:42
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