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Work item:
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YSTR.MM-DPI-cities
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Subject/title:
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Maturity model and assessment framework of digital public infrastructure (DPI) for cities
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Status:
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Under study
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Approval process:
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Agreement
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Type of work item:
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Technical report
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Version:
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New
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Equivalent number:
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-
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Timing:
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2027-Q4 (Medium priority)
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Liaison:
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ISO TC268, IEC SyC Smart Cities
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Supporting members:
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National Telecommunication Regulatory Authority (NTRA) (Egypt), Autorité de Régulation des Communications électroniques et des Postes (ARCEP) (Gabonese Republic), Autorité de Régulation des Technologies de Communication (ARTEC) (Madagascar (Republic of)), Autorité de Régulation des Télécommunications de Côte d'Ivoire (ARTCI) (Côte d'Ivoire (Republic of)), Autorité de Régulation des Télécommunications et des Postes (ARTP) (Senegal (Republic of)), Conseil National des Télécommunications (CONATEL) (Haiti (Republic of)), General Authority of Communication and Informatics (Libya (State of)), Ministère de la Poste et des Télécommunications (Algeria (People's Democratic Republic of)), Ministère des Postes et Télécommunications (Cameroon (Republic of)), Ministère des Postes, Télécommunications et Nouvelles Technologies de l'Information et de la Communication (Democratic Republic of the Congo), National Communications Authority (NCA) (Ghana), Nigerian Communications Commission (NCC) (Nigeria (Federal Republic of)), Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) (Zimbabwe (Republic of)), Rwanda Utilities Regulatory Authority (RURA) (Rwanda (Republic of)), Tanzania Communications Regulatory Authority (TCRA) (Tanzania (United Republic of)), Ministère des Technologies de la Communication (Tunisia), Zambia Information and Communications Authority (Zambia)
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Summary:
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This draft technical report will provide an actionable framework for guiding DPI strategy, implementation, and performance assessment in cities. It details a phased DPI Maturity Model to help municipalities benchmark their current digital capabilities, identify critical gaps, and plan their evolutionary roadmap. Furthermore, it outlines a robust evaluation framework that combines quantitative KPIs with qualitative insights to measure the real-world impact of digital identity, payment, and data exchange platforms. This permits city planners and international stakeholders to evaluate its usefulness in transitioning from fragmented digital initiatives to integrated, resilient, and citizen-centric digital public utilities, ensuring continuous iterative improvement.
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Comment:
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-
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Reference(s):
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Historic references:
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Contact(s):
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First registration in the WP:
2026-05-27 13:56:30
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Last update:
2026-06-16 11:39:18
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