Multilingualism is at the very heart of the United Nations family of international organizations. It gives an organization such as ITU the means to be effective, useful and relevant by enabling people from all over the world to communicate and reach agreement on the wide variety of issues dealt with in ITU.
The mission of the Conferences and Publications Department (C&P) is to provide ITU and its constituents with the linguistic and logistical expertise necessary for the Union's activities.
To this end, C&P provides the following key services:
- Conferences and meetings: Ensuring the availability of the necessary infrastructure and facilities for conferences, assemblies and meetings, in Geneva or other locations worldwide, including the recruitment of teams of experienced conference interpreters in the six official languages.
- Documentation: Ensuring the translation, production and dissimination (paper or electronic) of documents in the six official languages.
Publications and promotional material: Ensuring the production and dissemination of publications and promotional material, in all forms, in the six official languages, including sales and marketing of ITU products.
In so doing, C&P seeks not only to maintain the highest degree of quality of service and timely delivery (service is a key concept and user satisfaction a priority), but also to ensure and constantly enhance efficiency, through ongoing review of working methods, monitoring and use of relevant technology and permanent cooperation and benchmarking with other international organizations and conference and language service providers.