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Accessibility to ICTs: Achieving equitable communications for everyone

15 per cent of the world’s population lives with a disability. This represent about 1 billion people globally. Information and Communication Technologies (ICTs), such as mobile phones, satellites or the Internet, are a unique infrastructure that expand access to key  public services, promoting digital inclusion. Throughout the world, persons living with disabilities are already benefitting the advantages of ICT-enabled applications. 
But more needs to be done. To extend the benefits of ICTs to all, ICTs have to be made accessible to persons living with disabilities, so these technologies constitute an opportunity and not a barrier. Get involved in ITU activities to make ICT accessible to persons living with disabilities and to achieving equitable communications for everyone.​​​​​​​​​​​​​​​​​​​​ ​​​


A new report released on September 2013 demonstrates how ICTs, have become a positive force of transformation and a crucial element of any personal development, empowerment and institutional framework for inclusive development. “The ICT Opportunity for a Disability-Inclusive Development Framework” contributes to a better understanding of the extent to which ICTs can enable and accelerate the social and economic inclusion of persons with disabilities. It lists challenges that are still to be addressed while outlining concrete actions to be undertaken by each group of stakeholders and a set of indicators to help measuring progress towards the achievement of a disability-inclusive development agenda.


Zero Project Conference 
ITU, together with G3ICT is organizing two workshops on the issue of ICT Accessibility within the Zero Project Conference. Held in Vienna on 27-28 February, the Conference promotes the innovative policies and practices that overcome obstacles for persons with disabilities enjoying their human rights.
  • Workshop I: Advancing ICT accessibility through public policy: best practices to leverage ICT accessibility through national policies and regulatory frameworks

28 February 2014 from 11:50am - 12:50am, United Nations Office in Vienna, Austria

  • Workshop II: How to scale up ICT accessibility: recommendations to replicate and scale up good practices and policies at the national level

28 February 2014 from 14pm - 15pm, United Nations Office in Vienna, Austria

Follow the live webcast here


This joint ITU-G3ICT report looks at the strategic implications of making audiovisual content accessible to persons with disabilities​. It is written for professionals ​involved in decisions to introduce or scale up measures to make television and other ​kinds of audiovisual content accessible.​


This joint ITU-G3ICT study compiles and  analyses different ways in which mainstream accessible mobile phone technologies and services are already implemented around the world by various stakeholders. It includes practical information and case studies which can serve as a foundation to promoting accessible mobile phones and mobile assistive technologies.

Download the report for free


New: IRG-AVA - Intersector Rapporteur Group Audiovisual Media Accessibility

​The IRG-AVA studies topics related to audiovisual media accessibility and aims at developing draft Recommendations for "Access Systems" that can be used for all media delivery systems, including broadcast, cable, Internet, and IPTV. The IRG also addresses matters contributing to the coordination of the standardization work of the involved ITU-T and ITU-R groups and collaborates with other SDOs and other audiovisual media organizations (e.g., forums and consortia, research institutes and academia).