Committed to connecting the world

ITU 150

Accessibility to ICTs: Achieving equitable communications for everyone

​​15 per cent of the world’s population lives with a disability. This represents about 1 billion people globally. Information and Communication Technologies (ICTs), such as mobile phones, satellites or the Internet, are a unique infrastructure that expand access to key  public services, promoting digital inclusion. Throughout the world, persons living with disabilities are already benefitting from the advantages of ICT-enabled applications. 
But more needs to be done. To extend the benefits of ICTs to all, ICTs have to be made accessible to persons living with disabilities, so these technologies constitute an opportunity and not a barrier. Get involved in ITU activities to make ICT accessible to persons living with disabilities and to achieving equitable communications for everyone.​​​​​​​​​​​​​​​​​​​​ ​​​

Renewing ITU’s mandate to promote ICT accessibility






Today, on 3rd December, we celebrate International Day of Persons with Disabilities under the theme Sustainable Development: The Promise of Technology. For ITU, technology, especially Information and Communications Technologies (ICTs), plays a key role in the inclusion of persons with disabilities in every aspect of political, social, economic and cultural life.                                                                           

Click here to read more.

A new mandate for ITU on accessibility




The ITU Plenipotentiary Conference 2014 has established a new mandate for ITU in the area of sustainability and climate change. The new mandate includes a revision of Resolution 175 and the establishment of the new Connect 2020 agenda, which sets out the vision, goals and targets that ITU and its Member States have committed to achieve by 2020. Connect 2020 includes an ambitious target directed at cultivating an ICT sector that is inclusive to persons disabilities and specific needs:

Target 2.5.B: Enabling environments ensuring accessible telecommunication/ICT for persons with disabilities should be established in all countries by 2020

Click here to learn more about these targets and the new Connect 2020 Agenda

Model ICT Accessibility Policy Report


A joint report of ITU and G3ict – the Global Initiative for Inclusive ICTs.  Click here for the full report.

 This Model ICT accessibility policy report is designed as a tool for national policy-makers and regulators to create their own ICT accessibility policy frameworks.

It includes six modules focusing on different aspects of ICT accessibility (amendments to the existing ICT legal framework, public ICT access, mobile communications, television/video programming, web accessibility and public procurement of accessible ICTs) so that countries can prioritize implementation. In all modules the approach is to develop national policies in consultation with persons with disabilities.

Accessibility of PDF report checked and edited by BarrierBreak (




ITU and the International Paralympic Committee (IPC) are organizing an IPTV application challenge titled "Better quality of life with international standards: an accessible world for all". The Challenge is focusing especially on accessibility aspects to raise awareness of the importance of multimedia and multimodal audiovisual accessibility for everyone, especially persons with a variety of levels and types of disability. The Challenge will give both experts and non-experts a chance to uncover their innovative ideas and to develop/refine their applications for actual deployment in systems built to ITU-T's global IPTV standards.

For more information on the challenge click here.

Accessible Americas: Information and Communication for ALL

Accessible Americas: Information and Communication for ALL is a landmark event aimed at identifying accessibility implementation practices for Stakeholders in the Americas Region.





Held in Sao Paolo from the 12 – 14 November 2014, the focus will be on how these stakeholders can ensure that assistive technology and accessible Information and Communication Technologies (ICTs) are widely available and affordable for Persons with Disabilities.  This event will further highlight the importance of ICTs as a tool to empower Persons with Disabilities, emphasizing that through cooperation, capacity building and the development of policies and strategies it is possible to remove barriers and enable social inclusion.
Click here for more information on this event.


​ITU actively contributes to the promotion of the rights of persons with disabilities within the UN system. The report “The ICT Opportunity for a Disability-Inclusive Development Framework" was an advocacy tool to encourage mention of ICT accessibility within the outcome document of the High-Level meeting of the General Assembly on Disability and Development (HLMDD), held in 2013. This outcome document explicitly acknowledged the obligation to ensure accessibility “following the universal design approach, by removing barriers to the physical environment, transportation, employment, education, health services, information and assistive devices”. ITU also contributes to the work of the CRPD and of the Committee on the Rights of Persons with Disabilities. 

For more information: UN Enable- Work of the United Nations on Persons with Disabilities 


This joint ITU-G3ICT report looks at the strategic implications of making audiovisual content accessible to persons with disabilities​. It is written for professionals ​involved in decisions to introduce or scale up measures to make television and other ​kinds of audiovisual content accessible.​


This joint ITU-G3ICT study compiles and  analyses different ways in which mainstream accessible mobile phone technologies and services are already implemented around the world by various stakeholders. It includes practical information and case studies which can serve as a foundation to promoting accessible mobile phones and mobile assistive technologies.
Download the report for free:


 ITU is committed to becoming a fully accessible organization for staff, delegates and the general public living with disabilities. 

Click here to find out how ITU is working to become an accessible organization